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Follow on Google News | $130 Per Month For Reservations Call CenterMagellan Solutions introduces fixed price plans for its hotel call center services to provide superior yet inexpensive 24/7 customer service.
By: Magellan Solutions Owners of hotel, inns and motel chains, restaurants, spas, beach resorts and those from the medical tourism and hospitality industries will find a reasonably priced contact center pricing plan as an enviable option for their round-the-clock operations. Not only do they get the best deals by paying only for the number of call minutes every month, they enjoy top 24/7 customer service available in the market today. According to Fred Chua, chief executive officer of Magellan Solutions Outsourcing Inc., “Businesses will always be on a constant lookout for getting quality service for less. Magellan Solutions’ reservations call center service provides that answer, enabling hotels and restaurant business owners to take advantage of the same level of service that big multinational call center companies give to large organizations globally.” Bracket Metering Payment System Magellan Solutions’ top-rate reservation contact center packages are all bracket metered and therefore at flat prices, offered on both prepaid and postpaid depending on the number of calls going through their hotlines every month. If companies go beyond spending from their chosen fixed plan, they only pay the amount of the plan plus the excess in that period. Chua usually advises prospective customers from the beginning, helping them identify the right package suited for them. “If they are on a strict budget, we can always offer the most appropriate package based on the number of minute calls. In the end, we give them a highly flexible plan that they can always upgrade without sacrificing the quality and delivery they expect from a professional team of call center agents. All it takes is a simple call.” Aside from reservations call center services, Magellan Solutions offers flat pricing plans to order taking call center services and telephone answering services. These services have been the most in-demand outsourced customer service because businesses are looking for a partner that can effectively engage and manage customers anytime of the day. Organizations realize to increase their bottom-line they should always be available responding to calls even after office hours, during weekends and holidays. Interested travel operators, hotel chains and other service-oriented businesses can find out more what they can get from these plans by calling Magellan Solutions’ toll-free numbers 1-800-371-6224, or send their inquiries via its corporate web site http://www.magellan- # # # Magellan Solutions Outsourcing Inc is an expanding Philippine-based contact center providing high-quality offshore call center solutions to small and medium businesses, entrepreneurs and professionals globally. End
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