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Interactive Intelligence Launches Technology Blog

Additional blog provides software engineers and developers with in-depth technical articles about unified IP communications and Interactive Intelligence products

 
 
Shaheen Haque
PRLog - April 22, 2011 - DUBAI, United Arab Emirates - Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has launched “The Tech Lounge,” a new blog for software engineers and developers.

The new blog, which supplements the company’s industry trends blog launched in 2009, provides in-depth technical articles about unified IP communications and the Interactive Intelligence product line. Specific topics include cloud-based communications, enterprise IP telephony, contact center automation, business process automation, VoIP standards such as SIP, security, and more.

Interactive Intelligence designed the new blog as an educational resource for both general industry technical topics, and for helping customers and partners get the most out of its products through best practices and how-to articles. Bloggers for “The Tech Lounge” come from the company’s development, education, support, and technical sales teams. These initial bloggers have more than 60 years of combined experience in the software technology industry.

“We created this blog because our customers and partners expressed a need for more ongoing, in-depth technical information about our products and related industry information,” said Shaheen Haque, Territory Manager, Middle East & Turkey at Interactive Intelligence. “A blog was the perfect communications vehicle to meet this need because it offers a transparent, two-way dialogue so everyone can benefit from each other’s expertise and perspective.”

To read and subscribe to “The Tech Lounge” blog, visit http://blog.inin.com/tech/.

To read and subscribe to the original Interactive Intelligence industry trends blog, which today includes more than 200 archived posts, visit http://www.inin.com/Blog/Default.aspx.

-Ends-

About Interactive Intelligence
Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company’s solutions, which can be deployed via an on-premise or hosted model, include vertical-specific applications for insurance and collections. Interactive Intelligence was founded in 1994 and has more than 4,000 customers worldwide. The company is among Software Magazine’s 2010 Top 500 Global Software and Services Suppliers, and Forbes Magazine’s 2010 Best Small Companies in America. Interactive Intelligence is also positioned in the leaders’ quadrant of the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide report (Feb. 22, 2010). The company employs more than 800 people and is headquartered in Indianapolis, Indiana. It has 19 offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: www.inin.com.

This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.

Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.

Product Information Contact:
Mr. Shaheen Haque
Turkey & Middle East Territory Manager
Interactive Intelligence Middle East
Dubai, UAE
Direct phone: +971(4) 4347217
Mobile: +971 (50) 4573186
Email: shaheen.haque@inin.com

Media Contacts:
Colin Saldanha
PROCRE8
+97150 6400762
colin@procre8.biz

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Source:Colin Saldanha
Industry:Technology, Software, Telecom
Tags:interactive intelligence, technology blog, shaheen haque, middle east, inin, call center, unified communications
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