In the fall of 2008 our Board of Directors evaluated our growing management needs and determined we were in great need of a new management company. We are so thankful that we chose you! We are quickly approaching the end of our first full year of partnership between Idlewood Parc Home Owners Association and Riverside Property Management and are very pleased with the service we have received thus far. Tamara and Lisa have been so responsive to our questions and concerns. They have helped the board gain better access and understanding of our financial assets and membership resources. The implementation of our neighborhood website which allowed the ability to pay dues online, has been one of the most important instruments for increasing communication within our neighborhood.
We have been able to follow your recommendations for obtaining new lawn maintenance and legal counsel with great results! We are much happier with the maintenance of our common areas as well as our individual lawns. We are also quite pleased with the significant cost savings we are able to enjoy on a monthly basis. The previous complaints from homeowners regarding their lawn service needs have all but disappeared. Your guidance toward new legal representation has also been quite beneficial. Our receivables have gone up significantly and many of our most delinquent accounts have been paid in full! What a huge improvement in our monthly bottom line! We are truly pleased with our partnership with Riverside Property Management! The Board of Directors continues to receive feedback from homeowners that Riverside’s customer service continues to be exemplary and prompt. We really appreciate all that your company has done thus far to maintain and improve our community. We look forward to our continued partnership!
Donald Hensler, President
Yolanda Reyna, Vice President
Laura Hollis, Secretary/Treasurer
April 20, 2011 - Posted by HOA Management Solutions | acworth neighborhood, association management, association management ratings, association manager, board of directors, community association, hoa management, homeowners association manager, management review, professional association management, property management, testimonials for hoa management, Uncategorized | Alpharetta, association management, Association management company, Board of directors, Business and Economy, Community association, condo manager, Customer Management, Customer Service, hoa management, hoa manager, Homeowner association, Lisa, Management consulting, neighborhood manager, Neighbourhood, North Georgia, Property management, Property manager, Real estate, Riverview Park, Vinings, Vinings Georgia
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Riverside is a full service HOA and condo association management company serving metro Atlanta. Riverside leads the industry in customer satisfaction and is the fastest growing HOA and condo property management company in Georgia .