The Air Cargo Excellence survey is based upon a rating system that measures airlines and airports on specific criteria and subsequently ranks them to identify their performance levels.
As a reflection of the high standards of the airline's systems and procedures, Jet Airways emerged victorious from amongst several leading cargo airlines, receiving a certificate of merit from the publishers of Air Cargo World.
This ACE Award for the category "Air Carrier – Up to 199,999 annual tonnes" is based on overall ratings given by air freight forwarders to the airline engaged in the business in key areas of measurement. These areas of measurement seek to recognize and honour excellence in customer service, performance, value and information technology.
Mr. Sudheer Raghavan, Chief Commercial Officer, Jet Airways, said, “The Air Cargo Award of Excellence 2011 is widely respected across the freight forwarding and trade industry and we are delighted to receive this honour. Our relentless focus on constant innovation by implementing the latest technology and systems across key areas of measurement has helped generate tremendous goodwill for the Jet Airways brand. At Jet Airways, we are committed to offering our freight customers the very best of services and an award of this stature stands testimony to the quality of our efforts and encourages us to further raise the bar in customer satisfaction.”
Jet Airways has also introduced JetCargo Plus, an express, airport-to-airport international cargo delivery service. The airline's service standards, guaranteed cargo space, expansive international networks, efficient tracking systems and professionally skilled staff ensure that all shipments are handled with extreme care and delivered with unfailing efficiency.
Air Cargo World is a leading Cargo magazine and the Air Cargo Excellence Survey Awards recognize the performance of airline and airport against an industry average.
About Jet Airways
Jet Airways currently operates a fleet of 97 aircraft, which includes 10 Boeing 777-300 ER aircraft, 12 Airbus A330-200 aircraft, 55 next generation Boeing 737-700/800/
About Jet Airways Konnect
Jet Airways Konnect service operates on key domestic routes, and is designed to meet the needs of the low-fare segment with value-for-money fares. Jet Airways Konnect links seven major metros - Mumbai, Delhi, Chennai, Bengaluru, Hyderabad, Ahmedabad and Kolkata – with several destinations across India, operating over 170 flights daily. Konnect Select’ is a premium economy product introduced on certain Jet Airways Konnect flights. This new front cabin class features wider and more comfortable seats, with a 44-inch seat pitch. The services include complimentary in-flight reading material, a welcome drink, and complimentary hot meals on-board.
JetLite is a subsidiary of Jet Airways India Ltd. and was acquired by Jet Airways in April 2007. Positioned as an all-economy, no-frills airline, JetLite operates a fleet of 19 aircraft, which includes 18 Boeing 737 series and 1 Canadian Regional Jets 200 Series aircraft. The airline flies to 27 domestic destinations and 1 international destination (Kathmandu), operating over 110 flights a day, on average.
Jet Airways, Jet Airways Konnect and JetLite have a combined fleet strength of 116 aircraft and operate over 500 flights daily.
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