Ramsey Auto Body Vehicle Trauma Center.........How to Choose a Body Shop....

April 19, 2011 - PRLog -- Choosing a Collision Repair Service

RepairWhen evaluating a collision repair facility, make sure they can provide these 10 ESSENTIALS:

  1. The facility should have an excellent reputation. What has your prior experience with the repair facility been? Do you have positive referrals from friends or relatives that have had their vehicles repaired by the facility?

  2. The facility should be well-organized and well run. Ask to walk through the facility. Are the offices, reception area, and customer waiting areas clean and neat? Is the shop area (where actual work will be done on your car) an organized and safe working environment? Take notice of other cars being repaired in the facility--does it look like the workers are paying attention to details by masking off areas and protecting those areas not damaged in the collision? The facility should not pay their technical personel on a commission basis--pay structures should be hourly or salary only. Commission pay rewards speed; it does not reward quality.

  3. Rental or loaner cars should be available so that you have use of a vehicle while yours is being repaired.

  4. The facility should be open everyday during the workday week and should be available to any requests for off-hour pick up and delivery of your vehicle.

  5. The estimate for repair should be computerized and very detailed providing specifics on every new component needed, the types of repair and/or replacement required, with itemization of all labor and materials. Someone at the repair facility should review every line item of the estimate with you and they should encourage you to ask questions if you don't understand something. Be wary of a repair facility that does not take the time to answer your questions completely.

  6. The repair facility should have digital photography equipment and be able to electronically communicate with insurance companies and adjusters. This speeds up the claim process considerably and provides a complete record for all parties.

  7. All frame, unibody, and alignment equipment should be computerized and you should be provided with an accurate printout of tolerance readings-both before and after repairs.

  8. A heated, downdraft paint booth is absolutely crucial.The paint colors on many vehicles manufactured after 1990 can not be matched to factory color specifications without being cured in a paint booth capable of maintaining a 160-degree cycle for 20-60 minutes.

  9. A reputable collision repair facility includes a written guarantee for all repairs.


We will repair your vehicle to the condition it was in before the accident with as little inconvenience to you as possible.

We pioneered many aspects of the auto body repair busines including:

   * Lifetime warranty of the quality and craftsmanship of our repairs
   * Complimentary loaner vehicles for your use
   * Multiple locations for your convenience

We are a referral facility for AAA, we are members of the Spokane BBB, all our facilities have the ASE Blue Seal of Excellence, and we are charter participants in PPG's Certified First Network that provides the Good Housekeeping Seal of Approval on our paint materials.

Quality & Workmanship

Ramsey Auto Body Centers are fully equipped with the latest high tech equipment necessary for the expert repair of your vehicle. We only use premium quality line welders, electrical analysis equipment, and air conditioning unit recharging equipment. Our computerized paint mixing chambers and downdraft spray booths are state-of-the-art.

Our personnel are thoroughly trained and tested on the use of our equipment and its exacting application in the repair process. Our technicians are ICAR-trained and ASE certified - industry recognized certification programs that provide ongoing technical training in the collision repair business. In addition, our technicians are trained by the manufacturers of our high tech frame, body repair, and paint systems on the proper use of the equipment and application of all materials.
With over 200 years combined experience and over 50,000 vehicles repaired, we know what we are doing and know how to do things right.
We believe strongly that skilled craftsmen and the right tools are the keys to top quality repairs.

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With over 200 years combined experience and over 50,000 vehicles repaired, we know what we are doing and know how to do things right. Locally owned and operated Ramsey truly gives the best customer service and has an impeccable track record. We at Ramsey treat your car and you like VIP's.