The Winchester Hilton Garden Inn Achieves #1 Ranking

April 5, 2011 - PRLog -- The Hilton Garden Inn Winchester was ranked #1 in Overall Brand Loyalty out of 500 Hilton Garden Inn hotels in the United States for outstanding performance.
Sherri Cooper, who has been General Manager of the hotel since September 2009, credits the hotel staff’s attention to detail. “It is very difficult to maintain scores at this level with today's service expectations. I am so proud to have my team with me on this journey to #1.”
Cooper said the Management Team of the Hilton Garden Inn meets regularly to discuss service goals and how to improve the guest experience. “We understand the guest comes first. We never lose sight of this as a team.”
Courtney Butler, the hotel’s Front Office Manager, adds, “It really is very rewarding to achieve this #1 spot among so many great hotels in our brand. We each set goals for our departments and the staff really came together to meet them. This is very exciting for all of us.”
The Hilton Garden Inn Winchester opened in October of 2008. It has a full-service restaurant and bar onsite, The Great American Grill, which provides catering for corporate and social events under the leadership of its Executive Chef, Marco Pantano.  The hotel is also the flagship hotel property for the Aikens Group, a hospitality management company and commercial development group in the Shenandoah Valley.