Join CMS Solutions as we team up with Jeff Pawlow, CEO and Managing Shareholder of The Growth Partnership for The Loyalty Effect: Keep Your Best Customers Coming Back. In this Table Talk discussion, Jeff will discuss the importance of customer loyalty and how growing your firm’s “Net Promoter Score” translates to increased profitability. Guests will learn how to objectively measure customer satisfaction and loyalty levels and effectively balance external growth and current clientele.
The event will be held on Wednesday, April 20th, 2011, from 11:30AM - 1:00PM at CMS Solutions in St. Louis, MO. CMS invites business professionals to attend this round table “Lunch & Learn” discussion to share their thoughts and challenges, hear diverse opinions, and receive valuable insight into how other local St. Louis businesses are benefiting by focusing on the customer experience.
Jeff Pawlow has twice been named as one of the profession’s “Top 100 Most Influential People” by Accounting Today and as a “Rising Star” by the Southern Illinois Business Journal. He brings almost 20 years of experience to the table. What will you contribute to the discussion?
To learn more about CMS Solutions, visit www.powerofcms.com. If you are interested in attending or would like additional information, please contact Harriet Schneider at 866.559.5296 or by email at harriet.schneider@
ABOUT CMS SOLUTIONS
Headquartered in St. Louis, Missouri, CMS Solutions helps businesses of any type or size become more profitable and efficient using operational marketing strategies. By focusing exclusively on processes and tactics that deliver the quickest return on your marketing dollars, our Call System, eMarketing, Database, Sales, and Consulting services have a direct and immediate impact on your bottom line. Affordable. Sustainable. Operational. That’s the POWER of CMS. Learn more at www.powerofcms.com.
ABOUT TABLE TALK
Throughout the Table Talk series, CMS will leverage its business relationships with St. Louis area professionals to bring in guest presenters who will lead discussions on topics including lead generation, database management, sales, and marketing. This month, Jeff Pawlow, CEO and Managing Shareholder of The Growth Partnership, will speak on the importance of customer loyalty to achieve sustainable, profitable growth.