Leeds most innovative garage Motor Marque, based in West Park, has seen a dramatic increase in the number of vehicles being brought in with bent wheels and damaged suspension, due to the uneven roads after the heavy snow and hard frosts during winter.
Motor Marque MD Mark Frankland is pledging to help motorists beat the potholes by providing free damage checks and offering advice to customers on how to approach claiming the bill back.
Mark said: “The £100m pledged to the pothole fund in the recent budget is definitely good news, but unfortunately is seems like it won't have a significant impact.
“At Motor Marque we have been inundated with vehicles with problems such as bent wheels and damaged suspension due to the state of our roads after the heavy winters. Unfortunately fixing them isn't always simple and can mean unexpected bills for motorists.
“People often continue to drive after hearing the dreaded bang of bouncing over a pothole, without checking for damage which could make problems even worse. That's why I'm offering free, pothole damage checks to everybody to let them know if serious problems have been caused or if the pothole's bark was worse that it's bite.
“At Motor Marque we aim to always quote for work before we carry out repairs and never carry out unsolicited work, which we find to be one of the biggest bug bears for drivers. They can bring their vehicle safe in the knowledge they won't have to pay out for anything without discussing if it's necessary first.”
More information on Motor Marque can be found at www.motormarque.co.uk
Mark gives his top tips on what to do if the worst does happen and how to go about making a claim:
1.If safe to, pull over and have a quick check of the tyres. Make sure they are still inflated and they are still road worthy
2.Get down to Motor Marque for a free Pothole Damage Check to prevent further problems and assure you the car is safe. If serious damage has been done, we will discuss with you whether there's grounds for a claim
3.Gather some evidence, preferably a dated photo and measurements, this is difficult on a busy road, so take care
4.Report the damage as soon as possible to the council, they are trying their best to keep the roads safe, so help them and other motorists. Leave them your details, no need to mention a claim at this stage
5.You will need to submit a Freedom of Information Act to the relevant council to find out how often the road is inspected and how it is maintained. The authorities rely on inspections to refuse claims, so you need as much information as possible
6.Have your car repaired. Typical damage occurs to tyres, wheels and suspension, it’s not what you want to spend your money on but failing to repair the will lead to further damage and jeopardise your safety. Sometimes just a wheel alignment adjustment will get you back on the road safely. If you come to Motor Marque you will get an itemised invoice with an accurate description to help with your claim
7.Make the claim to the local council, remember this may go to court and what you say is important. Remember the council want the road to be safe too so treat them with respect
Notes to Editors:
Images are attached of Mark Frankland
Mark Frankland is available for further comment
* Figures found by a report from the Asphalt Industry Alliance (AIA). The AIA is an alliance of the Mineral Products Association and Refined Bitumen Association and draws on the knowledge and resources of each association. It was established in 2000 to increase awareness of the asphalt industry and the benefits of asphalt.
For more information please contact:
0113 236 1835