Keynote speakers for the event will include Cecile Williams from MP Call Center in New York. Cecile is a living legend in the answering industry. With a resume that includes unparalleled accomplishments at nearly every level of the call center industry, Cecile will share her experiences in call center marketing. Cecile will explain the importance of replenishing answering service churn with new business. Williams is one of the few leaders in the industry who has been able to adapt to marketing via the internet. In addition, Cecile will run the brainstorming session as a way to create and share ideas.
Also Featured will be Todd Cardin from Spotted Frog Media. Spotted Frog is the Premier SEO (Search Engine Marketing) company in the United States. Todd will present “Search Engine Optimization – The Most Important Aspect to you Call Center” is a program designed to help answering service owners understand the importance of their website as a marketing tool. By covering the trends in major search engines, Cardin will walk call center users through unique SEO practices geared towards the call center industry. Spotted Frog helps answering services (and other businesses) improve their online presence.
The Dolce Valley Forge is located less than three miles from historic Valley Forge Park. It is located on ten beautifully manicured landscaped acres in King of Prussia, Pennsylvania. The hotel offers free shuttle service to area corporate offices and the King of Prussia Mall. Dolce Valley Forge Hotel's offers a full-service business center featuring, a fitness centre and the outdoor swimming pool and several restaurants.
Specialty Answering Service credits internet marketing for their tremendous growth. Specialty is the fastest growing answering service, experiencing a growth of over one hundred new answering service accounts every month. Search Engine Optimization is the primary factor in the growth and success of the King of Prussia based nationwide call center. For information on the Answering Service Marketing Summit contact Nicolas D’Alleva at 888-532-4794 or visit http://www.specialtyansweringservice.net.