Focus on Compliance covers: Bank Secrecy Act (BSA), Anti Money Laundering (AML), USA PATRIOT Act, OFAC, Privacy, Reg P, Gramm-Leach-
Take Charge! Achieving Teller Excellence gives tellers an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the bank offers, such as checking, savings, CDs, loans and IRAs.
Focus on Sexual Harassment topics include: What Is a Fair and Respectful Workplace?, Federal and State EEO Laws, Types of Harassment, What To Do If Harassment Occurs, Retaliation, and Supervisor Responsibilities, among others.
Achieving Bankwide Security Excellence covers: opening and closing procedures, robbery prevention and procedures, bomb threats, kidnappings, fires, medical emergencies and information security. Participants will learn how to recognize identity theft, social engineering, phishing, fraud and spam scams while complying with privacy laws and regulations that require due diligence.
Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system. Learning Link’s servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
Newport Federal Savings Bank provides personal banking services from each of its six branch offices in Connecticut and Rhode Island and maintains assets exceeding $450 million.
The Edcomm Group Banker’s Academy is a 24-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker's Academy (www.bankersacademy.com)
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza, Suite 1010
New York, NY 10001, USA