“I have provided performance improvement, safety, and culture transformation consulting to healthcare providers for many years,” relates La Duke, “and this article was really in response to requests by my customers that I share some of my expertise to a wider audience.”
HR Pulse is the official publication of the American Society for Healthcare Human Resources Administration (ASHHRA). The prestigious publication is offered quarterly and competition for inclusion in it is intensely competitive.
“I was delighted to have my article selected for publication, and frankly a bit surprised,” explains La Duke. “(HR Pulse editor’s) high standards and the competition from so many highly respected medical professionals coupled with this being my first submission to the magazine made me think that the likelihood that I would be selected relatively small. Of course I am flattered and delighted that they thought my work was worthy of inclusion.”
La Duke’s piece explores the difficulty that healthcare professionals face in balancing just culture (a philosophy that holds that the only way for a company to improve is for its associates to communicate openly and honestly when they make mistakes) against the need to hold workers accountable.
“Just Culture is a wonderful system for fostering a safe environment in which workers can report near misses, mistakes, and other issues. If the organization punishes mistakes people will tend to conceal them. On the other hand some mistakes can lead to litigation and/or criminal charges so organizations sometimes have to hold people accountable;
La Duke is a highly sought after speaker whose written work has been published in numerous magazines and journals. In March of 2010 La Duke traveled to Lima, Peru to present "Selling Safety in Tough Times" at the 14th Annual Symposium on Mining Safety and had a his journal article, Creating Safety Cultures in Off-Shore operations was accepted (but not delivered) for presentation at Loss Prevention 2010 in Brugges Belgium.
Phil La Duke is an internationally recognized writer and speaker on culture change and performance improvement topics, particularly worker Health and Safety and Lean Manufacturing. He has over 20 years manufacturing experience and has provided manufacturing training in five countries.
LaDuke is currently a safety and training expert with Rockford Greene International, a Monroe, MI-based business optimization services company. Prior to that he served as Director of Performance Improvement for O/E Learning (Troy, MI) a firm that specializes in productivity solutions. In his role, he was a lead developer of SafetyIMPACT!
Before joining O/E, he spent eight years as Director, Training & Organizational Development for ASC Incorporated, a global tier-one automotive supplier where he was responsible for designing, developing and executing organizational change interventions;
As an accomplished and engaging speaker, he has presented at the National Safety Council; the Michigan Safety Conference (on multiple occasions to standing room only audiences); the Northern Utah Manufacturing Alliance (NUMA); the National Safety Council?s Texas Conference and Expo; the Canadian Society for Safety Engineering (CSE); and Automation Alley; the Society for Mechanical Engineers (SME) EASTEC?s Lean and Green symposium, the Society for Applied Learning Technology Washington Interactive Technologies Conference, the International Symposium on Mining Safety in The Andes, multiple sessions at the National Safety Council?s National Conference and Expo, and the American Society for Safety Engineers.
He is the author of "Performance Support: The Changing Face of Safety Training" for the November 2009 issue of Facilities Safety magazine, and What?s Wrong with Safety Training and How to Fix It for the August 2009 edition of Fabrication and Metalworking magazine. He was interviewed for the Industry Spotlight feature of the June 2009 issue of Safety+Health magazine, and his presentation ("Selling Safety in Tough Times") was the subject of an article in the August 2009 edition of EH&S Today. In addition to his articles, La Duke is author of a popular blog www.philladuke.wordpress.com.
LaDuke is a graduate of the University of Michigan, where he earned a Bachelor?s of General Studies in Education and a Certificate of Training Development and Design.
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Rockford Greene International provides business optimization services for all of the key business elements: Safety, Quality, Delivery, Cost, Morale, and Environment.