Added to new client acquisitions in this period has been the positive user experiences feeding back from its earliest adopters. One of its first clients has seen customer contact rates three times higher when offering them the chance to negotiate and settle their overdue accounts online, with a significant cost reduction in servicing these cases as well.
Co-founder and CEO of the business Michael Oxley commenting on the latest news states " We are delighted with the progress made, continuing to ensure our focus remains on delivering the best solutions to our growing client base. Of particular delight within the last period has not only been the new client acquisition and highly positive client and customer feedback, but that we have also extended and improved the software as well; more to come on that in the very near future!"
Further commenting on the rapid growth in client take-up Oxley added "it is great to see some real passion for innovation coming from the debt recovery sector - not something they are historically known for! - and some fresh new thinking, especially related to how to engage customers in new and friendlier ways; this clearly works for both creditor and customer alike."
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