Broadbandchoices.co.uk Comments On Today’s Ofcom Broadband Speed Report

“Our own independent consumer research has been unequivocal in highlighting that broadband speeds are a major source of dissatisfaction for UK broadband customers and our 2011 customer survey indicates that year- on-year satisfaction is down.
By: Broadband Choices
 
March 9, 2011 - PRLog -- “Our own independent consumer research has been unequivocal in highlighting that broadband speeds are a major source of dissatisfaction for UK broadband customers and our 2011 customer survey indicates that year- on-year satisfaction is down for the third year running.  This is disappointing considering providers continue to market their services on speed-led messaging.

“Broadbandchoices.co.uk has been pushing for ‘typical speeds’ to be made the gold standard for speed measurement since 2007 - in the same way that banks use ‘typical APR’ percentages.
"To date, consumers have effectively been misled by broadband providers' claims of what speeds are technically feasible compared to what they will receive in the real world.  We want Ofcom to implement a much clearer - and more prescriptive - marketing message policy for all broadband providers."
“The continued roll out of BT Infinity should give consumers a viable alternative to Virgin Media when it comes to super-fast broadband packages that can actually live up to the advertised messages - Virgin Media’s fibre optic service continues to fare well in this respect.”

For tips on speeding up your existing broadband connection, read the guide below:

http://www.broadbandchoices.co.uk/speeding-up-your-broadb...

Best buy tables available on request
For further information please contact:
Michael Phillips/Jon Ingram      Broadbandchoices.co.uk      020 7400 6234
Karen Wagg/Emily Church      Peregrine Communications      020 3178 5013

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Broadbandchoices.co.uk was launched in 2005 and is the UK’s leading Ofcom accredited broadband comparison calculator.

We offer comprehensive and impartial advice on broadband, mobile broadband and bundled packages (broadband with home phone and digital TV) saving our users over £200 when they switch.

The Broadbandchoices.co.uk calculator compares thousands of different combinations of packages and provides results in a clear, intuitive table where users can rank and compare services according to their individual needs.

Users can switch online or by calling our sales team on 0800 232 1279.

Broadbandchoices.co.uk powers over 20 leading comparison services including Confused.com, Comparethemarket.com and GoCompare.com.
End
Source:Broadband Choices
Email:***@consumerchoices.co.uk Email Verified
Tags:Broadband, Best Broadband, Broadband phone and TV, Cheapest Broadband, Mobile Broadband, Broadband Deals
Industry:Telecommunications, Technology
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