Edcomm Banker’s Academy Certifies 14 Employees from a California Bank with Collections Training

Feb. 28, 2011 - PRLog -- New York, NY, February 28, 2011 -- Edcomm Banker’s Academy has recently certified 14 employees from the Collections Department at a California bank through its Collections training program. Upon competition of Collections Procedures and Transactions, participants gained the knowledge, skills and certification needed to successfully collect and recover past dues from customers at the bank.

Consumer debt continues to be a strong focal point for the banking industry, as customer liabilities continue to rise. The bank wants customers to be able to purchase the things they need without exceeding their credit limits. With the right training, your collections employees will be able to follow the specific procedures at the bank and ensure maximum collection and recovery of past dues from customers who are unable to make loan payments or who have defaulted on a loan.

Collections Procedures and Transactions, from Edcomm Banker’s Academy, is an interactive training program that can be delivered as eLearning, blended or classroom training. Participants will learn the basic concepts of collections, as well as the Bank’s policies and procedures regarding collections. They’ll also learn how to deal with different types of debtors and how to handle seriously delinquent accounts. Collections Procedures and Transactions will also teach participants how to understand the systems and software associated with collections and how to use them to properly record bank and customer information.

For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.

The Edcomm Group Banker’s Academy is a 23-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).

The Edcomm Group Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.

Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza, Suite 1010
New York, NY 10001, USA
Fax: 212.631.0659
Tel: 212.631.9400
linda.eagle@edcomm.com
http://www.bankersacademy.com

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