Linium & itSMF Nashville LIG Present a FREE ITSM & ITIL Apollo 13 Experimental Learning Simulation

Feb. 22, 2011 - PRLog -- Albany, NY, February 22, 2011 – Linium Education Services and the itSMF Nashville LIG Present an ITSM Workshop: Blast Off from Nashville with a FREE, Apollo 13 IT Service Management Experiential Learning Simulation The Linium team in conjunction with itSMF Nashville LIG and nationally renowned ITIL guru - Ralph Nabicht will host a 4-hour sessions of hands-on, rocket-fueled exploration of ITSM - through an interactive, Apollo 13 mission simulator training at Nashville's one and only Gaylord Opryland Hotel on March 16th 2011.  Attendees will experience first-hand how ITSM best practices to improve business performance and profitability brought our Apollo 13 astronauts home safely in 1970. One 4-hour simulation training session is scheduled to launch from 12:30 PM - 5:30 PM.  

Students will experience ITIL® concepts and processes through an interactive simulation game that uses real-life situations taken from the Apollo 13 mission. Throughout the training game various ITIL® processes are necessary to enable ground staff and the crew to resolve problems and to make timely changes to the spacecraft configuration and its trajectory. A post "mission" review will include ITSM best practices in configuration management, problem management, service-level management and change management. In a globally connected, information-based business world, IT infrastructure is core to the business growth. Students come away with a deep understanding of the dependencies between processes, changing priorities, the cost of not doing it right, and how responsibility and process chaos can add to the complexity of decision making.

Don’t miss this uniquely experiential learning simulation that educates students on the importance of ITSM and ITIL processes through a cohesive, team environment where inspired students bring home the importance of proven process – one that can bring IT infrastructure “home safely” or leave it “lost in space”.  Student comments from previous blast-offs declared the mission "an excellent learning experience – one I would highly recommend to anyone looking to gain a practical and working knowledge of ITSM”.  Register today at www.linium.com/practices/optimize/apollo13nashville to save your spot.

For more information on bringing the Apollo 13 ITIL Simulation to your organization or on how Linium solutions can make your mission a success, contact Linium at strategic@linium.com.

About Linium
Linium is an innovative, solutions-based IT consulting firm committed to aligning an organization’s business objectives with its IT initiatives.  Linium’s expertise includes ITIL and asset management process design, education services as well as implementation of commercial products, including Hewlett Packard (HP) Business Technology Optimization software, Oracle/Hyperion Financial Planning applications, and Microsoft 2010 Server Platform solutions.

For more information about Linium, or this particular news story, please contact:
Rachel Slater
Linium, LLC
518.689.3198
marketing@linium.com
Web: www.linium.com

# # #

Linium is an innovative, solutions-based IT consulting firm committed to aligning an organization’s business objectives with its IT initiatives. Linium’s expertise includes ITIL and asset management process design, education services as well as implementation of commercial products, including Hewlett Packard (HP) Business Technology Optimization software, Oracle/Hyperion Financial Planning applications, and Microsoft 2010 Server Platform solutions.