PRLog - Feb. 1, 2011 - ARLINGTON HEIGHTS, Ill. -- Financing:
We offer financing to suit a variety of needs.
We take care of you during and after your purchase.
Factory Authorized Service Center
Parts & Accessories
We speak: Español
For your comfort and pleasure, check out our amenities.
Comfortable Waiting Area
OUR FACTORY TRAINED AND CERTIFIED PERSONNEL ARE HERE TO MEET AND EXCEED YOUR VEHICLES EVERY NEED. WHETHER IT BE COMPETITIVELY PRICED MAINTENANCE, EMERGENCY REPAIRS, BODY WORK, OR FACTORY INSTALLED ACCESSORIES, WE ARE HERE TO MAKE YOUR SERVICE VISIT AS PLEASANT AND PROFESSIONAL AS POSSIBLE.
Fri 9:00 AM-6:00 PM
Sat 9:00 AM-5:00 PM
Sat 7:30 AM-1:00 PM
Sat 9:00 AM-1:00 PM
Sat 9:00 AM-1:00 PM
ROTO SERVICE DEPT# 847-255-
FOR TOWING SERVICE
SUBARU VEHICLES IN WARRANTY - ROADSIDE 1-800-261-2155
MAZDA VEHICLES IN WARRANTY - ROADSIDE 1-800-866-1998
ALL OTHERS CALL D&R TOWING AT 847-381-0770
WE ACCEPT RENTAL RESERVATIONS
WE OFFER RENTAL CARS THROUGH HERTZ RENTAL CORP 847-797-1998
PLEASE LET US KNOW IF YOU WILL NEED A RENTAL AND WE WILL PLACE A RESERVATION FOR YOUR SCHEDULED APPOINTMENT TIME AND DATE.
PLEASE ALLOW ADDITIONAL TIME FOR YOUR RENTAL PICK UP AS YOU WILL NEED TO FILL OUT A RENTAL AGREEMENT WITH HERTZ WHEN YOU BRING YOUR CAR IN FOR REPAIR.
AS A SUBARU MAZDA DEALER, WE ARE COMMITTED TO KEEPING YOUR VEHICLE OPTIMALLY MAINTAINED WHILE DELIVERING AN OUTSTANDING SERVICE EXPERIENCE.
OUR COMMITMENT TO OUR VALUED CUSTOMERS:
SCHEDULE A CONVENIENT APPOINTMENT
OFFER YOU A FRIENDLY AND TIMELY GREETING
PERFORM A COMPLIMENTARY MULTI POINT INSPECTION ON REQUEST
PROVIDE YOU WITH A COMPETITIVE PRICE
MAINTAIN A CLEAN AND COMFORTABLE WAITING AREA
CONDUCT A QUALITY CHECK OF SERVICE PERFORMED ON YOUR VEHICLE
ENSURE THAT YOUR VEHICLE IS READY WHEN PROMISED
THOROUGHLY EXPLAIN ALL REPAIRS PERFORMED AND CHARGES WHEN YOUR VEHICLE IS READY FOR PICK UP.
Parts Department The parts department is the real diamond in the rough. They are extremely helpful and friendly. They'll find the parts you need and give you some tips on installing it etc.. They always seem to have all the parts in stock at reasonable rates. For example, the OEM oil filters are cheaper than the crappy Fram oil filters you get from Walmart. No long wait, you get in, and you get out.
First to admit I bought my last 3 cars here. I think the sales and service departments are top notch. They don't come off sleazy. Which is why I keep going back. They're not going to promise something they can't deliver on and they don't pressure you (not getting phone calls or e-mails weeks after you come in to "look" and then leave).
Great Service, Low Price Was unable to get my Subaru repaired at a couple of other shops, so I brought it to Roto Subaru. I got it back fixed the same day!!! The price was very reasonable. Roto recommended some routine maintenance, but I couldn't afford it at that time. I compared maintenance prices to other shops and found Roto lower in price, so I went back and had the work done. Not only was my car ready earlier than expected but the bill was actually lower than the intial estimate! They even washed the car inside and out! Roto has just earned themselves a very happy and loyal customer.
Best Experience in buying a car ever After shopping around online, I found the type of car I wanted to buy - a Mercury Sable. I emailed several dealers to get a price. Roto responded to my email that same day. Roto was quoted me the same price or less than the other dealers that responded. I got the impression they would be opened to negotiation. I went to their Arlington Heights location and was impressed with their willingness to bring the price of the car down without much haggling at all. The sales staff was polite and not over bearing. I would recommend Roto to anyone who is looking to buy a car.
Service is worth the drive I brought my car in to the service department for a couple of repairs that were badly needed on my car, it was running awful. The service manager, I believe his name was Brandon, called to tell me several other issues with my car. I could not afford these repairs and he was so understandable. He told me one or two that were really needed and gave me the list of other repairs that would be needed along with the price. My car runs so much better now. Once I can afford some of these other repairs I will definately call Roto to get them fixed.
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About Roto Lincoln Mercury:
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