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Follow on Google News | DHL Logistics Chooses StarPound Technologies to Power Unified Voice/Data SolutionsATLANTA, Ga.- DHL Logistics, the world’s largest global logistics provider, has chosen StarPound Technologies to augment and enhance their service offerings for its North American critical-parts customer base
By: Robert Shoe “Partnering with StarPound Technologies provided us with a unique nexus of technologies, which we simply couldn’t find with any other vendor.” said Mr. Douglas Ingram, Manager of Process Engineering for DHL Solutions Americas. “The resulting solution gives us the capability to bring together vast amounts of information together within our workflows, and to directly impact our ability to deliver value to our customers. It’s the sort of efficiency you routinely hope for with software solutions, but one that is rarely actually achieved.” “From the outset, the StarPound team realized that our software platform could address some enormously complex business problems.” said Robert Shoe, Vice President of StarPound Technologies. “The field of global logistics presents a series of unique challenges for players in the space. Leveraging the flexibility of our software platform, we were able to very quickly deliver a customized solution to the DHL team, and one that drove business and financial value from day one. Our goal is to deliver the right information, to the right person, at the right time. With our unique blend of voice, data, business process modeling, and workflow management, we can reduce development efforts, get to market faster, and then easily achieve scalability using our on-demand cloud-based delivery model.” By using StarPound’s Studio product to model and deploy the unique business process requirements presented by DHL, StarPound fundamentally created a system that not only improved the efficiency of those processes, but also tracks each and every aspect of a transaction. “DHL is a perfect example of a complex company that is able to achieve an almost unimaginable return on their deployment of our product.”, added Mr. Shoe. “They are a large enterprise, with lots of data, and lots of touchpoints within any given business process. DHL also has a critical need to ensure that all processes are in compliance with regulatory agencies. We take great pride in the fact that we were able to bring this solution to life for DHL, and very quickly see the impact on their bottom line.” Ingram, a veteran of DHL’s Logistics group concurred, “StarPound’ DHL - The Logistics company for the world DHL is the global market leader in the logistics industry and "The Logistics company for the world". DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services. A global network composed of more than 220 countries and territories and 310,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climate protection, disaster management and education. DHL is part of Deutsche Post DHL. The Group generated revenue of more than 54 billion euros in 2008. For more information, visit www.starpound.net. # # # AAbout StarPound Technologies StarPound Technologies, Inc., (formerly M1 Global), is the application development company behind StarPound, an open-source, J2EE platform for developing Unified Communications applications that leverage network convergence, business process management and service-oriented architecture (SOA). StarPound provides an open-source solution running on commodity hardware with functionality that rivals proprietary offerings from giants in the communications industry. Additionally, StarPound integrates multi-channel customer relationship management (CRM), web-based collaboration, and unified desktop features for today's rich media interactions. Headquartered in Atlanta, StarPound is venture backed by Noro-Moseley Partners, Michael McChesney (co-founder, S1 Corporation) End
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