DMEautomotive Expands Local Call Center Bringing New Jobs to Daytona Beach

Jan. 20, 2011 - PRLog -- DMEautomotive, an automotive direct marketing company based in Daytona Beach, FL, has expanded their call center, opening up a new building on their current campus and expanding seating capacity by 54%; which could mean as many as 53 jobs in the Daytona Beach call center.

“As a company, we are excited about the new possibilities this renovation and expansion brings to our company as well as our community,” said JoAnn Bedenbaugh, Vice President and General Manager of the Call Center. “We want to add agents to the call center to handle an expected increase of business this year.” The new Call Center building will allow DMEautomotive to increase the call center agent headcount by more than 50%; bringing the total to 147 agents.

The DMEautomotive Call Center performs inbound, backstop and outbound phone calls for automotive dealerships, aftermarket stores and automotive OEMs across the nation. With major customers, including Southeast Toyota, Chrysler, Kia, Toyota Motor Sales and Goodyear among many others, the DMEautomotive Call Center strives to be an innovative and forward thinking player within the industry. The expansion of the call center also includes multiple technology upgrades, new call center practices within the automotive industry and provides an open door to countless new opportunities to expand business

"The renovation is really about two things," said Mike Walther, CEO and President of DMEautomotive. "First, it’s about growth, innovation and providing the best solutions for our customers. Second, it is about growing as a whole company; this means providing career opportunities to the surrounding community and allowing our current employees an opportunity to advance. As a company, DMEautomotive owes its success to its local employees. We wouldn’t want to run our operation anywhere else."

DMEautomotive, partially owned by DME Holdings, LLC, has been located in Daytona Beach since 1982. DMEautomotive has always looked to Daytona Beach when in need of quality employees. The Call Center hiring process contains five steps, beginning with a brief 4-question survey via a job hotline. Assuming the applicant advances through all steps, he or she will go through a phone screening, skills assessment, manger interview and finally a drug test. Parties interested in applying to the new call center positions can call 1-888-723-3250

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About DMEautomotive

DMEautomotive (www.dmeautomotive.com), a JM Family Enterprises, Inc. and DME Holdings LLC company, provides multi-channel, variable communications for approximately 3,500 automobile dealers nationwide. Their robust product and service offerings include: on-demand marketing campaigns, sales renewal and reactivation programs, service retention and reactivation programs, data analytics and fulfillment services. Headquartered in Daytona Beach, Fla., DMEautomotive also has major operations in Jacksonville, Fla.

Media Contact:
Amanda Lang 386.27.3972
Amanda.Lang@DMEautomotive.com