Dr Daniel de Coninck, Medical Director at AZ Sint-Lucas first heard about the Datix system at a medical conference he attended in London. Dr de Coninck is actively involved in improving patient safety and the level of attention paid to the recording and monitoring of incidents and complaints in an attempt to reduce the number of medical errors in the hospital.
“The healthcare market in Flanders (Belgium) is relatively small therefore we have a limited number of computer programs designed for hospitals in this area of adverse event management. This means that Flemish hospitals tend to look towards the UK or USA for technology solutions. Datix operates in many countries and its software is used by the US military, in both Canada and Australia and by over 70% of the National Health Service in the UK,” said Dr de Coninck.
Datix was implemented in early November 2010 and by February 2011 all incidents and complaints will be held electronically and be available to medical staff. Niko Dierickx, Hospital Director at AZ Sint-Lucas added, “Datix means that complaints will be recorded centrally and doctors, service or department heads will investigate incidents in a unified fashion so avoiding possible errors. It will also help guard again potential litigation.”
AZ Sint-Lucas and Datix are now working on the translation of the software to enable the introduction of safety risk management software into other hospitals in Belgium.
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Datix is a pioneer in the field of patient safety and is today the leading supplier of software for patient safety, risk management, incident & adverse event reporting. Datix aims to help healthcare organisations build a culture & practice that drives excellence in patient safety. It recruits and retains people committed to the healthcare sector & continually invests in its software and services to ensure that it integrates best practice & learning.
Datix is focused on the health and social care sector. Its customers include public & private hospitals, primary care providers, GP surgeries, mental health & ambulance service providers. Its clients also include organisations delivering care home & domiciliary care services. Within the UK this includes more than 70% of the National Health Service. Internationally the Datix client base is growing rapidly & includes large scale deployments in Canada & the USA as well as clients in Europe & Australia.
Datix HQ is in London, UK.