The high-level overview of the system in this brief tutorial can begin a process which may enable you to improve your ROI and make your investments safe. Those that have deployed this system with their business intelligence programs have been able to reduce unproductive activities and maintain project discipline that is transferable.
If you are one of the organizations who have adopted Speech Analytics software into your call center and want to do more with less, this video is a must watch. Get more ROI and make your investment a safe one and access your free speech analytics tutorial now. http://www.youtube.com/
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Customer Relationship Metrics, an applied business intelligence services firm, specializes in Service, Sales, & Metrics Optimization, Customer Experience Analytics, Speech Analytics, & Operational Analytics to improve Employee & Organization Performance.