On-Demand Speech Analytics Managed Services Remove Adoption Barriers

Jan. 14, 2011 - PRLog -- Despite the increases in Speech Analytics implementations many organizations are waiting to take advantage of the reported benefits that a speech analytics program can deliver. For those companies that are not moving forward three main barriers are most often cited:
·         Lack of Skilled Personnel
·         Lack of IT resources
·         Cost of Software

For organizations that want Speech Analytics Software but have limited IT resources and skilled personnel, on-Demand Speech Analytics Services may be the answer. On-Demand Speech Analytics Services provide low risk of failure and produces rapid returns. A series of free tutorials on Speech Analytics Best Practices from CRM (Customer Relationship Metrics) will keep you “in the know” when it comes to Speech Analytics.  Find out why others are opting to implement Speech Analytics Managed Services in their call centers.  You can access your free speech analytics tutorial  now.
http://www.youtube.com/watch?v=rXr3cI3IblQ



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Customer Relationship Metrics, an applied business intelligence services firm, specializes in Service, Sales, & Metrics Optimization, Customer Experience Analytics, Speech Analytics, & Operational Analytics to improve Employee & Organization Performance.