Free Newsletter on ISO 9001, Quality, and Auditing

Dec. 27, 2010 - PRLog -- The January 2011 issue of the Whittington e-Newsletter is available with articles on:

•   Audit Terminology
•   Whittington Webinars
•   Integrated Management Systems
•   Minor vs. Major Nonconformities

As an example, the following text is part of the Audit Terminology article:

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Evidence:

The audit evidence includes the records, statements of fact, or other information which are relevant to the audit criteria and verifiable.

In my auditing classes, I discuss the "scales of conformity". On one scale are the applicable requirements for the area being audited. The other scale contains the different types of evidence. The auditor's job is to compare the evidence to the requirements to determine if the audit criteria are being met or not.

To help the students remember the types of evidence and the different categories of requirements, I devised two acronyms: DOoRS and LOCkS.

DOoRS represents the forms of evidence:

D = Documents
O = Observations
R = Records
S = Statements

LOCkS represents the types of requirements:

L = Legal
O = Organization
C = Customer
S = Standard

These acronyms will help you consider all the applicable requirements and different forms of evidence when assessing processes for conformity.
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Did you miss any of these articles from the 2010 e-Newsletters?

•   Are Checklists Dead?
•   Customer Satisfaction
•   Implementing ISO 9001  
•   Information Security
•   ISO Certificates by Country
•   Lean Confusion
•   NIST Software Tool
•   Preparing Audit Agendas
•   Quality Objectives
•   Risk Management
•   Similar Quality Terms
•   Social Responsibility
•   Software Reuse
•   Vested Outsourcing
•   Your Opinion on ISO 9001

The January 2011 issue of the Whittington e-Newsletter is available at:
http://www.whittingtonassociates.com.

If you missed any of the 2010 e-Newsletters, you can see them at:
http://www.whittingtonassociates.com/v2/newsletter/back_i....

To subscribe to the free monthly e-Newsletter, go to:
http://www.whittingtonassociates.com/v2/newsletter/newsle....

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Training, consulting, and auditing of management systems based on ISO 9001, AS9100, TL 9000, ISO/TS 16949, ISO 13485, ISO 27001, and ISO 20000.