MetricStream GRC Platform for Better Customer Quality, Risk and Compliance Management

Dec. 15, 2010 - PRLog -- MetricStream Inc., the market leader in enterprise-wide Governance, Risk, Compliance (GRC) and Quality Management solutions, today announced that a global leader in the design and manufacture of advanced semiconductors has chosen MetricStream for customer quality management for better product risk management and improved compliance with customer mandates and industry standards. The MetricStream solution will help the Silicon Valley based NASDAQ listed public company to track quality and nonconformance issues reported by customers in real time, investigate them and implement corrective actions with speed and agility. The program is expected to yield key benefits including increasing process efficiency, mitigating product risk and reducing the overall cost of quality in a sustainable manner.

The company designs and manufactures a range of high performance electronics including microcontrollers, capacitive touch solutions, non-volatile memory and radio frequency (RF) components for the industrial, communications, consumer, computing and automotive markets. The company has existing quality management programs to adhere to industry and quality standards such as ISO 9001. Now with MetricStream Solutions, it can further its commitment to quality and continuous improvement by gaining complete visibility into customer complaints and noncompliance issues, analyzing their root cause and resolving them quickly and efficiently. MetricStream's rich, comprehensive and flexible solutions, coupled with a proven track record and impressive customer base in the high tech manufacturing industry stood out in the evaluation process and was a key factor in the selection.

"We are delighted that another global semiconductor company has chosen the MetricStream GRC Platform to improve business performance," says Prashanth Shetty, Vice President at MetricStream. "Over the last few years, MetricStream has established itself as the leading vendor of quality, compliance and risk management solutions for high tech companies spanning internal as well as vendor supplier, and customer facing business processes."

MetricStream provides customers with a structured workflow-driven solution to harmonize quality, compliance and risk management across the enterprise. This is particularly critical for a global organization with thousands of employees, suppliers and customer spread across the world. With MetricStream GRC and Quality Management solutions, an integrated approach to quality, compliance and risk management can be adopted - this fosters collaborate and enables smooth flow of information with real-time tracking of issues and predictable implementation of corrective actions.

High tech companies are facing a growing mix of complex products, shorting product lifecycles and an increasingly competitive environment. MetricStream solutions support product quality and reliability, operational excellence, and supply chain performance that are critical for improving bottom-line costs and delivering top-line growth, adding value across the value chain and enabling high tech companies to deliver differentiated products and minimizing business risks .

About MetricStream
MetricStream is a market leader in Enterprise-wide Governance, Risk, Compliance (GRC) and Quality Solutions for global corporations. MetricStream solutions are used by leading corporations such as Pfizer, Philips, NASDAQ, UBS, SanDisk, Subway, Fairchild Semiconductor, SunTrust Banks and Cummins in diverse industries such as Pharmaceuticals, Medical Devices, Automotive, Food, High Tech Manufacturing, Energy and Financial Services to manage their quality processes, regulatory and industry-mandated compliance and corporate governance initiatives, as well as by over a million compliance professionals worldwide via the www.ComplianceOnline.com portal. MetricStream is headquartered in Palo Alto, California and can be reached at www.metricstream.com.