PRLog - Dec. 13, 2010 - RADSTOCK, U.K. -- Northlands Veterinary Hospital in Kettering offers the very best in veterinary medicine and surgery. Its desire to work to the highest standards is extended to all aspects of its customer service, including maintaining regular communication with all its clients, whether for appointment reminders, personal correspondence, or marketing information.
Docmail savings with Edward Howes, Northlands Vets
In running this forward-thinking practice, managing partner Edward Howes is always looking for new ways to improve efficiency, especially when it comes to technology.
And that’s exactly what happened when he was introduced to CFH Docmail, one of the leading innovators in the hybrid mail market. Rapidly being taken up by companies throughout the UK, CFH Docmail is a print and mail service that combines on-line technology with Royal Mail delivery.
The all-in-one service – which offers savings of up to 60% compared to traditional mailing contracts - allows either a single letter or a personalised mailing to a database, to be written and created on-line at Docmail’s easy to use website. It is sent electronically to Docmail, where the mailing is printed and delivered using CFH’s own Downstream Access (DSA) facility and then onto Royal Mail for delivery. Providing a seamless and secure on-line process from print through to mail, Docmail has proved particularly effective for small and medium sized businesses.
Northlands Veterinary Hospital quickly realised that Docmail would be a great way to communicate with clients in a professional manner, at a fraction of the cost they were used to paying on postage. Two years on Edward Howes has been using Docmail on a regular basis, sending out between 500 and 1,000 letters every month.
“It’s a very straight forward system to use,” he says. ”We now use Docmail for most of our appointment reminders and personalised letters to clients. All the correspondence is clearly branded with the Northlands Veterinary Hospital logo, and is printed to the highest professional standard.
“Docmail works extremely well as part of our regular communications programme, and has enabled us to benefit from significant cost savings on our postage.
“Everyone at Docmail has been very helpful, and the best bit is that they do all the hard work! We are most definitely converted.”
Northlands Veterinary Hospital is the only Vet Practice in Northamptonshire that offers its own hospital based in house 24 hour emergency service. They look after the needs of all small domestic pets including dogs, cats, rabbits and birds such as chickens with facilities including Kennels, Theatre, Laboratory and X-ray.
The transactional mail and secure print specialist, CFH Total Document Management launched its print and mail CFH Docmail service two years ago, in which time it has achieved growth of 75% across both the public and private sector.
For further information, contact:
Dave Broadway, CFH Total Document Management
Tel: 01761 416311
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CFH DocMail is a revolutionary Hybrid Mail service offering cheaper postage. DocMail turns electronic documents into complete mailings; printed, personalised, sorted, enclosed & posted for a flat rate, with no max or min qty, from just 25p per letter!