Diem Technologies announces strategic alliance with The Stewart Organization

Dec. 8, 2010 - PRLog -- Dallas, TX – December 8, 2010 – The Strategic Alliance between Diem Technologies and The Stewart Organization provides increased value to our current and future clients around several of the key solutions that Diem provides, including but not limited to the RightFax Fax Server application and Alchemy Document Management solution. Both of these solutions have very tight integration with the Canon line of multifunction products that allow users to Scan, Print and Fax all from one device.

Multifunction products help organizations consolidate their standalone printers, scanners and fax machines which help reduce costs associated with maintaining multiple devices. The integration of multifunction products into a RightFax solution further reduces cost by consolidating phone lines as well as eliminating the paper and toner associated with paper-based faxing.  In addition, organizations benefit from reduced legal risk due to the audit trail, logging and hands-off routing capabilities of RightFax.

We are also able to scan documents from the multifunction device and route them to a document management system which then gives users the ability to archive, search and retrieve documents. This level of integration combined with the expertise of both organizations gives our customers a “best of both worlds” solution.

“We now have the opportunity to provide a truly integrated Document Imaging, Management and Distribution system,” said Mike Clements, VP of Operations and Marketing for Diem Technologies.

Diem chose to partner with The Stewart Organization because of their service philosophy which is unique in the industry. Their service technicians are pro-active when servicing equipment which means that on regularly scheduled maintenance calls, they will replace parts that are likely to wear out and cause downtime. They also provide a service guarantee where for every minute that their technician is late, they will take one percent off the current month’s service bill for that machine, all the way up to one hundred percent.

“Right now there are more than 22,000 Stewart-serviced machines in the field. We've achieved this growth by combining the best office products you can buy with even better service after the sale, including the industry's most meaningful guarantee,” added Ben Kixmiller, Alliance Manager for The Stewart Organization.

With today’s accelerating deployment of multifunction products, document management, fax and capture systems, Diem and The Stewart Organization will help customers leverage these solutions to increase productivity, reduce operating costs and maximize the investment required to manage paper and electronic documents.

About The Stewart Organization
For more than 25 years, The Stewart Organization has been reinventing the business equipment industry, redefining the meaning of service and customer commitment. As a result, we are one of the largest and fastest growing office machine companies in the country.
www.stewartorg.com

About Diem Technologies
Diem Technologies has been in business since 1990 and is a knowledge leader and top integrator of document automation solutions including Document Management, Fax Server Applications and Document Capture Solutions. Diem is one of a handful of Open Text Platinum Partners and Authorized Support Partners in North America and has a very high level of expertise with these solutions.
www.diem.com