Web Based Auto Attendant

Dec. 6, 2010 - PRLog -- Auto attendant is a major part of a hosted PBX system. Web based auto attendant service eliminates the need for a full time receptionist. With advanced calling features, the auto attendant receives and manages incoming business calls efficiently.

In a hosted PBX system, the incoming call is first received by the auto attendant. It initially answers the business call with custom professional greeting and then provides various routing options for the caller. The auto attendant can efficiently route incoming calls to any phone including your home phone, cell phone or office phone. Automated answering system can handle multiple business calls simultaneously.

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You can use default professional greetings in auto attendant system or record your own business greetings. The greeting option can be customized to meet your specific business needs. Auto attendant also provides music on hold facility. With this option, your callers can listen to custom music while waiting for the call to be answered. Menu and announcements for out-of-business hours and holidays can be set through web based auto attendant.

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Auto attendant provides dial by name and dial by extension calling options for callers. Some of the common web based auto attendant features include: call screening, caller ID, call conferencing, call forwarding, call recording, call waiting, call return, call block and many more. It can also notify your voice mail and fax messages by email or cell phone.

The auto attendant allows callers to access different employees and departments in any location using a single business number. Auto attendant features can be easily administered through web interface.

http://www.smallbusinesspbxphone.com/

With advanced auto attendant features, you can link your virtual branch offices together without expensive capital and equipment. Your callers will never hear a busy signal when you have a powerful auto attendant system implemented in your small business office.

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AccessDirect can help you enhance your communication capabilities. We provide a complete set of call management features along with voicemail services.