A snapshot study carried out by Royal Mail suggest two thirds of retailers are failing to take advantage of the extra sales on offer by accepting orders until December 23 and posting them out using guaranteed next day services to ensure delivery by Christmas.
However, research by Transport Website uShip shows that the UK's small business owners have a complete lack of confidence in the Royal Mail to deliver those important Christmas Parcels in time. With a massive 90% stating that they simply wouldn’t trust the Royal Mail with those important last minute orders for their customers, even using Special Delivery.
And infact the Royal Mail doesn't even seem to have that much faith in its own systems either, suspending the First Class target delivery of 1-2 working days, and revising its Special Delivery terms and conditions for the Christmas period reserving the right to suspend the Special Delivery Next Day Guarantee at any time.
"Christmas is the busiest time of the year for many businesses", says Shawn Bose, uShip Global VP, "and what our research clearly shows is that the UKs small business owners and customers are simply not prepared to gamble their company's reputation on the Royal Mail's ability to deliver."
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uShip is the World's first and largest online Transport Marketplace. With hundreds of thousands of couriers, hauliers and transport companies, operating in over 120 countries. Providing affordable delivery solutions in a reverse auction format.