One of the key principles behind eMedicalFusion is “Self Service”. We didn't invent the trend, but online banking, amazon.com, expedia.com and ticketmaster.com are proof of the power and profitability of self service. "Now, eMedicalFusion brings the power and benefits of self service to medical practices", says Andre Etherly, Founder and Chief Technology Officer. Self Service is profitable because it lowers your staffing requirements, allows clinical staff to spend more time helping patients achieve their health goals and less time doing administrative work. Self service also increases patient satisfaction and importantly, the perception of the practice. It allows the practice to add new revenue streams quickly and profitably.
At the beginning of this year, eMedicalFusion announced the commercial availability of its next generation Practice Management software and the year 2010 has been very successful, says Etherly. Our Practice Management system has helped numerous practices become more efficient and profitable, and at the same time increase patient satisfaction. The following quote is from Longevity Wellness Centers, LLC of Chantilly, VA. (www.longevitywellness.net)
Secure online intake, configurable dashboard and secure messaging are three of the newest and hottest features that have been added to eMedicalFusion Practice Management over the past 90 days. Practices are seeing very high adoption rates for the new features with utilization approaching 90% for secure online intake and secure messaging. An adoption rate this high so quickly validates the “pent up” demand for this technology, says Etherly. Patients see it every place else, and finally it is available in medical practices. The dashboard provides a graphical view of the intake process and the health of the business as viewed through graphical depictions of appointment and patient acquisition metrics. Business use dashboards and business analytics to gain visibility into the health of businesses of all types and now medical practices have a similar tool.
Proactive Wellness Centers, PLC (http://www.proactivwellnesscenters.com) was the original beta test site for eMedicalFusion so it has seen the product from its infancy to its current state, and it has seen firsthand the enormous efficiency gains from secure online intake and many of the other time saving features. And secure messaging was just rolled out weeks ago and has already achieved a 90% adoption level with patients preferring to use it over standard email. “Without eMedicalFusion, I would need to double my staff to handle my present patient load and even then we would not be able to achieve many of the benefits of the integrated technology from eMedicalFusion, says Lynese Lawson, DO, Founder and Medical Director for Proactive Wellness Centers, PLC of Vienna, VA. And I am very pleased with the secure messaging feature not only because of the security, but because of the fact that the patient requests now come into queues that can be much more effectively managed by staff and myself when compared to standard emails and phone calls.
Prospective customers, resellers or technology partners should visit http://www.emedicalfusion.com for more information.
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eMedicalFusion, LLC is a Virginia Limited Liability Company that provides cloud-based, practical, easy to implement Practice Management solutions targeted at cash, hybrid, concierge and integrative medical practices. eMedicalFusion solutions are based on the fusion of technology and innovative business processes enabled by deep domain knowledge. The application is delivered through a secure web-based platform that alleviates the need for practices to purchase servers and hire IT staff. The solutions incorporate components of conventional Practice Management but add a powerful integration engine that integrates multiple applications to create the specific functionality needed by cash, concierge and hybrid practices. Self-service features including ePatient Portal, online scheduling, shopping cart, secure messaging and workflow enablement are the underlying capabilities that drives back-office efficiency and patient satisfaction.