All solutions to optimize reception in health facilities presented to Medica 2010

Nov. 10, 2010 - PRLog -- ESII, SAS, the leading provider of customer flow process management integration technologies to enhance waiting time performances, today announced its participation to Medica 2010.
ESII provides health care facilities global patients flow management solution that can be easily integrated. Reception services (consultation, admission, ...) is indeed a showcase for institutions as they are the first contact with patients and an entry point to other benefits (operating rooms, laboratories, ...).
In this context, the quality of reception is essential. Our tools allow knowing precisely the activity and reducing waiting times (dashboards, real-time monitoring, statistics ...). Our systems also simplify the patients’ course, improving their level of satisfaction, respecting their anonymity, while reducing costs.
To optimize the distribution of in-patients and limit the number of appointments not honored, our appointments management solution affects the patient to a doctor- or service and confirms appointments by email and / or SMS. It allows identifying the appointment upon arrival of patients and preventing personal care. The objectives are met and the work environment of staff is improved.
Our unique and innovative solutions meet the requirements of the certification process conducted by the High Authority for Health and combine a high quality reception with the existing facility organization.
More than a hundred hospitals are equipped with our patients flow management solutions.

The ESII booth Hall 17, A20 to Medica will be fully interactive, allowing visitors to discover all the products and solutions.  


About ESII:
ESII provides a full complement of technology and services to meet the increasingly sophisticated needs in customer flow process management markets. ESII is dedicated to providing high performance solutions in queue management, goods collection, electronic call forward, display and digital signage to improve waiting conditions profitability.
ESII is widely recognized as the industry’s leader to optimize customer flow process management with more than 9000 installed sites.
Headquartered in Lavérune, France, ESII operates worldwide with additional offices in Créteil, near Paris and Vitré for the Western region. For more information, visit www esii com or email com at esii.com

ESII, eSirius™, eGestat™, eTurn™, eTrack™, eWelcome™, Cameo™ and eDiseo™ are trademarks of ESII.

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ESII provides a full complement of technology and services in customer flow process management markets. ESII is dedicated to providing high performance solutions in queue management, goods collection, electronic call forward, display and digital signage.