One of the most important is the experienced staff at Patty Peck Honda, which does its best to maintain a high level of customer satisfaction. The dealership is recognized as one of the most customer-oriented dealerships in the country. Patty Peck Honda was awarded Honda’s President’s Award in 2009 and just recently received recognition from R.L. Polk & Co. for its exceptionally high customer loyalty. Patty Peck Honda currently ranks 35th in the nation among thousands of Honda dealerships with 60 percent of customer returning to Patty Peck Honda. The national average for repeat business is 39 percent noted Bob Aubrey, General Manager at Patty Peck Honda since 2007, and he commented that “No one else has that loyalty number” in Mississippi and few surpass that record nationally. In addition, the Service Department was awarded a trophy from Honda for having the highest customer satisfaction ranking among Mississippi’
Another factor that has contributed to the success of Patty Peck Honda is the Exclusive Preferred Value Package, for any new car purchase, which was introduced late last year and was the first of its kind in the area. The Value Package has been well received by customers and features extras like 15% off all parts and accessories and service purchases up to a total discount of $500 and $500 additional for your Honda trade if the Patty Peck Honda being traded has been regularly serviced at Patty Peck. Another extra, which has been recently included with the package and added even more value, is a Lifetime Powertrain Warranty. For more information on the Value Package and the Lifetime Powertrain Warranty just go to http://www.shoppattypeckhonda.com/
It is has also helped that Patty Peck Honda has continued to stay up to date with the latest technologies and trends. You can find Patty Peck Honda tweeting about specials, events, and news. Alternatively, log on to Facebook and go to Patty Peck Honda’s page, http://www.facebook.com/
It helps too that Honda’s current lineup is attracting attention. The new 2011 Honda Odyssey van for example has received praise from critics and customers alike. With many newly added features that are perfect for families such as the new trash bag ring located on the back of the center console so kids in the back have a place to put their trash. Or the adjustable seats that make it even easier to reach your kids seated in the second row. The new Odyssey also features most in class six tether locations and five LATCH locations meaning it has a capacity for five child seats, available only on the EX and higher models. These and many other features are part of the reason new Odysseys are being sold before they even arrive at the store.
All of these factors and more are the reason Patty Peck Honda has such a high percentage of loyal customers. Aubrey stated that, “We do things differently here. We don’t want to be like the other dealerships. You can go buy a car anywhere, but we try to give our customers more.” Come by and visit Patty Peck Honda in Ridgeland located off of Sunnybrook Road or go online to http://www.pattypeckhonda.com.
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Since1984 our customers have returned to Patty Peck Honda to buy from us again and again. We appreciate your business and promise to give our all, every day, to continue to earn your loyalty. We take pride in our commitment to100% customer satisfaction.