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Follow on Google News | Market Report, "ALM and ITIL: spanning the divide with IT operations", publishedNew Software research report from Ovum is now available from Fast Market Research
Both sides have developed their own process disciplines. Numerous software development lifecycle (SDLC) methodologies have emerged. However, with growing acceptance of the ITIL framework (especially in regions such as Western Europe and across larger organizations) For more information or to purchase this report, go to: - http://www.fastmr.com/ Report Table of Contents: SUMMARY Impact Ovum view Key messages GETTING BEYOND FINGER-POINTING The problem: production is the missing link in the application lifecycle There is a better way RECAP: THE DEVELOPMENT SOLUTION TO "DEV-OPS" COLLABORATION Adopt a design-for-manufacturing approach Treat software as a durable good ITIL provides a logical context for "dev-ops" interaction Inception Construction Transition Operation and continuous improvement SOLUTION FROM THE ITO SIDE: APPLY ITIL TO CROSS THE DIVIDE Adopt a federated approach to lifecycle management Not just an arbitrary connecting of the dots Using RACI to map out the roles Focus on key ITIL processes Incident management Problem management Change management Configuration management Release management Service-level management RECOMMENDATIONS Recommendations for enterprises Recommendations for ITSM tools vendors APPENDIX Further reading Methodology List of Tables Table 1: The RACI matrix List of Figures Figure 1: Mapping the application lifecycle to ITIL V3 Figure 2: Coordinating IT service planning with Agile software development Figure 3: The impact of a high-software usage issue on the application lifecycle Figure 4: ALM mapped to ITIL configuration management process Figure 5: Different paths to IT portfolio management About Ovum Ovum fully understands convergence across telecoms, IT services and software. They invest heavily in researching what is happening in a market that is dynamic and full of risk and reward, analysing the changes and identify the threats and opportunities ahead for their clients. Ovum's team has extensive experience in the sector and is dedicated to 'getting closer' - to the industries they advise on, to the people they work for, and ultimately to the real issues determining how ICT markets behave. Ovum maintains a fluid, highly collaborative structure that brings the right range of expertise to each situation. View more research from Ovum at http://www.fastmr.com/ About Fast Market Research Fast Market Research is an online aggregator and distributor of market research and business information. We represent the world's top research publishers and analysts and provide quick and easy access to the best competitive intelligence available. For more information about these or related research reports, please visit our website at http://www.fastmr.com or call us at 1.800.844.8156. # # # Fast Market Research is an online aggregator and distributor of market research and business information. We represent the world's top research publishers and analysts and provide quick and easy access to the best competitive intelligence available. End
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