Service USA Powers TD Tronics Consumer Electronics Product Protection Plan

Sept. 28, 2010 - PRLog -- LEAWOOD, Kan. – TD Tronics customers now have an extra peace of mind when purchasing consumer electronics items. The company today selected Service USA, one of the leading providers of warranty services nationwide, to power its extended warranty product protection plan.

“When customers buy a high-dollar consumer electronics item they look for the peace of mind available from a Service USA product protection plan,” said Will McCusker, J.D., President of Service USA Inc. “We have partnered with consumer electronics manufacturers and retailers all over the nation to administer this very important customer benefit on their behalf.”

In the agreement, Service USA will take over the entire execution of the TD Tronics electronics product protection plan. The company offers a wide variety of service plans for consumers, including the option of an in-home or carry-in service plan. Customers that purchase the plan from TD Tronics receive the peace of mind that their electronics will be serviced when necessary in accordance to the rules of the plan.

“The plan ensures the repair of the purchased consumer electronics item within the limits of the plan,” McCusker said. “Not only is the plan great for the consumer, it is also a perfect match for the retailer.”

With the arrangement, TD Tronics won’t have to worry about serving the electronics equipment or handle the inbound calls for troubleshooting. Service USA has an entire nationwide team for equipment repairs and their highly trained team handles all the inbound calls, often solving the customer issue without the need for a dispatched repairperson.

“We have it all down to a science and can provide an excellent product protection plan for the consumer,” McCusker said. “We look forward to partnering with more retailers to offer this great customer benefit.”

For more information about Service USA, or their complete suite of retail consumer electronic product protection plan solutions, please visit www.serviceusainc.com.

About Service USA Inc.

Founded in July 2004, and incorporated in 2008, Service USA Inc. is a provider of outsourced CRM, customer contact programs and call center services, including inbound and outbound voice, email and live agent chat services.

The firm also provides national and international service solutions for the consumer electronics industry, resellers, dealers, retailers, third party administrators, insurance companies, brokers, service providers, internet service providers and field service program managers for businesses that support a high number of service events within their organization.

For more information about Service USA, please visit www.serviceusainc.com.

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Media Contact:

Will L. McCusker, J.D.
Phone: (817) 231-0071
will@serviceusainc.com

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