Twist is a full service computer network and IT support company that helps executives at small to mid-sized companies keep their computer systems up and running 99.9% of the time, 24/7. We do this with a revolutionary process that prevents problems before they happen, and provide the highest quality computer support, IT personnel and processes at an affordable price.
By combining the IT services listed below we create a complete IT department for you at an affordable price! The services are delivered onsite and remotely, and we provide long-term smooth and effective operations of your hardware, software, and networks. This is demonstrated by our 99% customer retention over the past 5 years!
:: Our Services
New Equipment Installation. Twist will prepare a project plan, install, configure, and troubleshoot new hardware and software (i.e., servers, PCs, networking equipment, VPN installation, email, and office/accounting applications)
Help Desk. Get assistance onsite and remotely whenever you need it for installation, configuration, troubleshooting, and how-to advice.
Maintenance and Support. Provides you with full-service computer and network maintenance and support including reports of the completed activities including security patches, anti-virus software, hardware drivers, hard drive utilization, back-up jobs, server logs, network utilization levels, network appliance firmware upgrades, viruses and spyware removal, spam filters and pop-up blockers installation, Windows software maintenance, hard drive defragmentation, and user administration (i.e., adding or removing domain user accounts) and server access permissions.
Consulting (virtual CIO). Twist will help you make correct decisions about your technology systems by providing reviews of your IT systems and recommendations on new projects to support your business. Our vCIO service includes systems architecture, hardware, software, application capacity, migration planning, security analysis, and strategic information technology planning.
Procurement. We can help you purchase the best hardware and software at the best pricing by looking at your current environment, your business needs, and issues that your staff members are reporting.
Monitoring. Automated system to monitor your servers, PCs, and networking equipment to prevent problems from occurring and to also to look at trends in your IT systems.
Get the right computer and IT help today!
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Twist specializes in providing small and mid-size organizations with personalized, cost-effective computer support and network management services. We promise to:
1. Maintain smooth and effective operation of hardware, software and networks.
2. Resolve technical problems quickly and correctly, every time.