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Follow on Google News | Supply chain value located on the dashboard says triVectorAlbert Rowan, Scor Subject matter expert from triVector, presented this case study at the ProcessForum 2010 Conference, formerly known as the Software AG user conference and acknowledged as a key event on the BPM and enterprise architecture calendar.
By: Microzone PR Albert Rowan, Scor Subject matter expert from triVector, presented this case study at the ProcessForum 2010 Conference, formerly known as the Software AG user conference and acknowledged as a key event on the BPM and enterprise architecture calendar. The new-look event was held in Muldersdrift, Johannesburg North in mid-August and represented the combination of technologies, visions and strategies of Software AG and IDS Scheer. As a recognised, established service provider within this space triVector was confirmed as a sponsor of ProcessForum 2010. Rowan explained that the client featured in the case study operates within the petrochemical industry. The company’s management sought to acquire service and support from triVector to help address several challenges within its data management processes. “The client experienced problems with data identification, long development life-cycle, user buy-in and acceptance of the data. They wanted triVector to develop and apply a dashboard that would be able to identify and understand ‘known and unknown unknowns’ in their supply chains,” said Rowan. According to Rowan the first key step in the process was to clearly demonstrate the link between Supply Chain objectives and KPIs. “It was vital that the project team identify strategic drivers and the KPIs that support them. This was imperative to establish context and acceptance. After the first step the team then modeled the client’s business processes to link business processes with information layer to ensure the dashboard is actionable,” Upon completion of this step the triVector team created a prototype dashboard to ensure that the solution was technically possible and could facilitate a complete analysis of data to ensure credibility. triVector applied the Supply-Chain Operations Reference (SCOR) model as a theoretical framework in order to clarify supply chains, identify strategic drivers (attributes on which they wanted their supply chains to compete) and ranked in terms of priority. “When creating a dashboard, it is important to identify key aspects within business processes. These include the correct data elements, specific data sources required, a responsible and accountable person to capture the information and business rules governing the processes,” added Rowan. Using ARIS Mash Zone as a dashboard prototype resulted in a number of benefits. These included a reduction in the development life cycle through quick turnaround between end user comment and layout adjustments. “Additional advantages included testing the validity of source data and business rules, better quality business and system specification documentation to the development teams. It also enabled management reports while the formal dashboard is under construction,” Rowan concluded his presentation by outlining several key lessons that emerged from the case study. “It is important to note that linking of strategic drivers, KPI and business processes is essential for end-user context and acceptance. Moreover, the modeling of business processes to identify source data and highlight business rules are essential in the development of a dashboard and enabling ‘actionability’ End
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