In the September cover story we speak to Rick Hesterberg, Assistant Manager of External Affairs for Toyota Motor Engineering and Manufacturing, North America; Len Javinett, Director, Enterprise Lean Six Sigma for CIGNA; and Aqua Porter Vice President of Lean Six Sigma Strategy and Business Excellence for Xerox and how they have incorporated Lean, Six Sigma and Kaizen into their business and how these processes have improved their brands tenfold. The executives also offer tips to other business professionals who are looking to integrate these tactics into their own business.
“Probably the most important aspect of driving Kaizen thinking throughout the organization is creating an environment that not only encourages Kaizen, but allows it to grow,” Rick Hesterberg says. “Management must create a safe environment for Kaizen, engaging employees and removing barriers to their success.”
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