If you want your product to be successful, you need to identify the key customer needs with Six Sigma. Capturing and analyzing Voice of Customer ( VOC ) data is one of the hardest tasks faced by many product design teams. This workshop gives people the opportunity to create and deploy surveys, immediately analyze the results, and coordinate and drive responsive actions.
Research has shown that over 70% of all quality and reliability problems are design – related. Design for Six Sigma is one of the good methodologies used to decrease the error & increase the productivity efficiency. Different tools and techniques, strategies, tactics, project management will be used to optimize the design process during the designing of products, services & processes in order to achieve superior designs to maximize customer value.
Professor Yang has served clients like Rockwell, Vishay General Semiconductor, TCL, Black & Decker , Midea Microwave and Electrical Appliances, TPO Displays, Bosch Packing Technology, Delta Electronics, TRW Automotive, Emerson Climate Technologies and many others.
The workshop is good at ferreting out the flaws of the product or service or process during the design stage and not at the production stage or quality control stage. Various case studies will be shared by Professor Yang & the interactive sessions provide directors & managers from different industry opportunities for networking and discussion.
You can check them online ( www.toplink-
Person Contact: Bin Jue Chua
Telephone: 607 – 226 7352
Website: http:// www.toplink-
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Top Link Conference is an event organizer focusing primarily in China, Malaysia and Singapore market. It had produced more than 30 events (conference, workshop, exhibition, in-house training) in the industry .