The legal process outsourcing (LPO) market, often seen as simply a part of the larger knowledge process outsourcing (KPO) industry, is on the verge of a major breakthrough. The last few months have seen a number of landmark deals announced, and vendors are bullish about the prospects for a sustained period of growth. This report aims to examine the reasons behind the rise of LPO, investigate how offshore delivery models are contributing to the rise in demand for LPO services, and provide an overview of the leading vendors in the sector.
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Report Table of Contents:
SUMMARY
Impact
Ovum view
Key messages
THE RISE OF LPO
Overview
The maturing LPO market
Law firms have been reluctant to embrace LPO
What is LPO?
Blurring the boundaries
The impact of the recession on the legal industry
THE IMPORTANCE OF OFFSHORE DELIVERY TO LPO
The same or better quality from low-cost locations
India is the leading location for offshore LPO delivery
Secondary delivery locations are emerging
Philippines
Sri Lanka
China
COMPETITIVE LANDSCAPE
A consolidated market
LPO-focused providers
KPO specialists with strong LPO capabilities
Offshore outsourcers providing LPO services
Captive operations
Corporate captives
Captive operations of law firms
Obstacles to law firms setting up in India
The changing nature of the legal industry
RECOMMENDATIONS
Recommendations for LPO-focused providers
Recommendations for offshore outsourcers providing LPO services
Recommendations for law firms
APPENDIX
Further reading
Methodology
About Ovum
Ovum fully understands convergence across telecoms, IT services and software. They invest heavily in researching what is happening in a market that is dynamic and full of risk and reward, analysing the changes and identify the threats and opportunities ahead for their clients. Ovum's team has extensive experience in the sector and is dedicated to 'getting closer' - to the industries they advise on, to the people they work for, and ultimately to the real issues determining how ICT markets behave. Ovum maintains a fluid, highly collaborative structure that brings the right range of expertise to each situation. View more research from Ovum at http://www.fastmr.com/
About Fast Market Research
Fast Market Research is an online aggregator and distributor of market research and business information. We represent the world's top research publishers and analysts and provide quick and easy access to the best competitive intelligence available.
For more information about these or related research reports, please visit our website at http://www.fastmr.com or call us at 1.800.844.8156.



