JF Hillebrand recognised for Customer Care Excellence

Aug. 2, 2010 - PRLog -- JF Hillebrand, the leading logistics provider in the global wines and spirits industry, has been recognised for its excellent standard of customer care by the judges at the UK’s premier freight accolades, the IFW Awards.

Winner of numerous Supply Chain Excellence Awards and named Logistics Company of the Year at the Drinks Business Awards 2010, JF Hillebrand has been shortlisted for the IFW 2010 Customer Care Award.

“We know that our standards of customer care are second to none, but it is always gratifying to have this verified by independent industry experts,” says Rob Turvey, Managing Director of JF Hillebrand Supply Chain Management.

“We are regularly recognised for the sophistication of our supply chain solutions and systems and the benefits they bring, but this nomination helps demonstrate that we are also dedicated to the highest levels of customer care. We make sure that we understand what individual customers need and then we work with them to deliver that.”

JF Hillebrand works in close collaboration with its customers so that all stakeholders, from the vineyards to the end customer, benefit from greater variety of choice, better availability, shorter lead times, lower inventory – and all at reduced costs.

JF Hillebrand employs more than 1,500 professionals in 44 offices all over the world. The company reported a throughput of almost 268,000 containers in 2009 – equating to 1.4 billion cases of wine. It has over 8,500 customers globally and processed almost 400,000 orders in 2009.

The winners of the IFW Awards will be announced on October 28 in London.

NOTES TO EDITORS:

About JF Hillebrand: With a global network headquartered in Mainz, Germany, JF Hillebrand employs 1500 people in 45 offices around the world. The company reported a throughput of over 268,000 containers in 2009 - equating to over 1.4 billion cases of wine.

Since 1844, it has dedicated itself to the efficient and cost-effective logistics of wines, spirits and beers. As well as offering first class logistics services, it also leads the way in the development of innovative products, services and IT tools to the global beverage industry.

JF Hillebrand was voted “Best Logistics Company” in the 2010 Drinks Business Awards. For further information please go to www.jfhillebrand.com

For further information, contacts, interviews or related images … please contact:
Visit our press centre at any time for further news, photos and information
http://www.imagelinepr.co.uk/imageline/press-centre.php

Yvonne Mulder
PR Manager
Image Line Communications Ltd.
(t) + 44 (0) 20 7689 9009
(f) + 44 (0) 20 7689 8008
(e) yvonne@imageline.co.uk
www.imageline.co.uk

We are now on Twitter and Facebook
Twitter: http://twitter.com/ilcpr
Facebook: http://www.facebook.com/group.php?gid=27498424127

# # #

Based in London, Image Line Communications is a full-scale PR, design and events firm. We specialise in the maritime, logistics and supply chain sectors and we have a wide client base ranging from multinational corporations to new businesses.