Watts’ Italian operation is one of the most important in Watts’ European and global organisations. It engaged leading business improvement consultants, Oliver Wight, to help shape a new business management process after recognising inefficiencies in its supply chain, particularly when serving internal customers. The Italian operation is the largest producer of valves and components for intercompany use, and its biggest customer is the German assembly plant. Improved business processes between the two operations have dramatically enhanced relations and performance.
Managing Director of Southern Europe & Central Region, Umberto Ferretti, who led the project, emphasises the importance of having a team environment with a no-blame culture and total trust. “As soon as communication became positive, half our problems were solved,” he says.
IBP can most simply be described as advanced Sales & Operations Planning(S&OP)
“Thanks to IBP and Class A, I can directly attribute 300,000 Euros of savings in production, including waste elimination from processes,” confirms Ferretti. “In addition, the German operation has been able to reduce the value of stock held by four million Euros.”
Watts Industries Europe has an annual turnover of 330 million Euros, 14 production facilities, 14 sales offices and a workforce numbering 2,000. The Global headquarters - Watts Water Technologies Inc - is in Boston USA.
“Class A is not a wish: it is a must,” says Ferretti. “IBP delivers a method and a discipline, which are critical. It acts as the strategic compass for the entire organisation.”
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About Oliver Wight
Oliver Wight has a 40 year track record of delivering business improvement to some of the world’s best-known organisations. With a team of professionals offering a wealth of experience, Oliver Wight is the largest consultancy of its type, with offices throughout Europe, North and South America, and the Asia Pacific region.
IBP, our Integrated Business Planning (advanced Sales and Operations Planning – S&OP) process lies at the heart of our clients’ journey to inspiring business performance.
The Oliver Wight Checklist is the longest standing and most successful business assessment tool. The latest, Sixth Edition sets ever more demanding standards to provide a comprehensive vehicle for companies on their journey to business excellence.