“What’s different about Direct Link” explained Mr. Chieffo “is that once an individual presses the button on their Direct Link pendant, their personalized information appears on the monitoring computer screen based on their prior instructions on who to contact in an emergency. The client can specify how calls are to be handled. Our trained staff will dispatch an ambulance if necessary, contact a neighbor to check on the stricken individual, call the patient’s doctor, and/or make contact with a family member. Our service is high quality in that we personally check in or call our clients or family members on a regular basis to ensure they are satisfied with the service.”
The Chieffo’s ambition is to bring an immediate link to emergency health care assistance on a 24 hour basis. "We bring that immediacy into the homes of seniors, high-risk expectant mothers on bed rest, individuals recuperating from an injury, illness, or surgery, and people receiving home health care. Many of our clients have a number of medical conditions which make the everyday activities of life difficult.” Direct Link clients include those suffering from dementia and Alzheimer’s, diminished vision, arthritis, Multiple Sclerosis, cancer patients, joint replacements, and individuals recovering from various medical conditions. “It gives peace of mind, especially overnight.” Tony Chieffo who is also a Certified Senior Advisor who can provide personalized care if an individual needs daily assistance.
“Direct Link monitoring service goes beyond what most people expect from an in-home emergency medical monitoring service,” stated co-owner Jeanene Chieffo. “Direct Link offers immediate connection to several designated contacts from one push of the emergency pendant button. Our trained staff instantly assesses the emergency and connects to pre-determined contacts according to the need whether it is an accident, medical emergency, fire, break-in, or any situation requiring emergency assistance. One simple press of the small, wireless button pendant worn around the neck, or on the wrist, offers all those instant contacts.”
The Chieffo’s believe seniors and other vulnerable individuals should be able to live independently through the assistance of home care services. “Direct Link removes the stress, making a move into a nursing home or assisted living facility a last resort,” stated Tony Chieffo.
Not affiliated with any specific health care organization, Direct Link does not require long term commitments on the part of the pendant wearer. “Our service is offered on a monthly-fee basis,” explained Tony Chieffo, “and there is no equipment to purchase.” The Direct Link Plus program includes emergency call buttons strategically located throughout the pendant wearer’s home. “Most accidents and health emergencies happen in the bathroom or late at night. The special Plus program helps ensure complete coverage because many people do not wear their pendants in the shower, bathtub or when they are sleeping.”
Users of Direct Link can register six designated contacts in case of emergency, and individuals for non-emergency check-ins on the pendant wearer. “That is a true comfort for the Direct Link client and his or her family members. Knowing that five people are going to immediately take action to help them in a time of need is ideal,” stated Jeanene Chieffo. The company offers free installation and two wireless, waterproof pendants so individuals can strategically place the emergency pendant anywhere they frequent most such as the bathroom or kitchen.
Additional services offered by the Direct Link in-home emergency service are 32 hour battery backup, activation buttons and base system battery backup are continuously monitored for weak battery signal, the system is compatible with internet telephone services (Voice Over IP), plus the emergency signal will be picked up in most home yard areas.
Tony and Jeanene Chieffo purchased the exclusive Direct Link In-Home Emergency Service to cover the Fairfield and Western New Haven County areas. To learn more, visit www.DirectLink911.com, or contact Direct Link owners and operators, Jeanene and Tony Chieffo at 203-364-1160, or email Tony at Tony.Chieffo@