Every restaurant or any retail business needs a "Guest Promise" for all staff members to focus on when treating their guests. Here's a good example--
Our restaurant promises to deliver you the following:
* A sparkling clean restaurant inside and out.
* Great tasting food, freshly prepared that exhibits an overwhelming value.
* A great staff to serve you, passionate about what they do, friendly and knowledgeable about what they serve.
* A few surprises you'd never expect that will WOW you.
* An interest in our community that we share.
* A smile; a place you can feel at home, and be treated like royalty.
* An active interest in recycling in order to better our community that we live in.
* An active interest in supporting our troops, fighting abroad to protect our country, and those who serve and risk their lives to protect us locally - our police and firemen.
Do you have a Guest Promise? If not, then use this one.Refine and edit it to your own liking post it for all guests to see.
