In recent years, the BBB developed a rating system, in which its members could strive to maintain good business ethics. With the rating system, potential customers are given the ability to check the ratings and other vital information on its members, to assist in their choice as to whether they would like to conduct business with an organization.
The Better Business Bureau rating system will award its members with ratings as high as ‘A+’, down to an ‘F’.
Karen Phelan, Broker/Owner of Preferred Timeshare Resales, a long-time member of the Better Business Bureau since 1999, expresses genuine concerns about how customers assimilate information provided on the Better Business Bureau website. Phelan shared, “Many consumers will visit the BBB website, and conduct a search. When the consumer arrives at a member’s information page within the BBB site, the top of the page will show the member’s rating in large letters. It’s important for the consumer to continue to read all of the information on a member’s page, even if the BBB has awarded that member a high rating, such as an ‘A’ or ‘A+’. Any type of complaint filed against a Better Business Bureau member should be a red flag for consumers, even if the complaint has been resolved. Consumers have choices now. If they do their homework, they can find a reputable BBB member to conduct business with, who have no complaints filed against them.”
With the many timeshare scams, it is important for timeshare buyers, sellers, and other consumers alike, to practice their due diligence and obtain all the information available on an organization before choosing to do business with them.
Working with a complaint-free Better Business Bureau Member, who is a licensed professional real estate broker specializing in timeshare resales, gives timeshare buyers and sellers the needed confidence and peace of mind to navigate their way through timeshare resale transactions.
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A licensed real estate broker, specializing in timeshare resales. Our clients enjoy exemplary representation throughout the sale process. Our professional representation gives our clients needed confidence to navigate through their transactions.