Supply Chain Industry Partnership:OnProcessTechnology®, FlashGlobalLogistics Provide Joint Solution

June 1, 2010 - PRLog -- Global Mission Critical Service Parts Logistics Service Combined with Improved Asset Retrieval and Increased Velocity of Return Create Unprecedented, Single, Seamless Management of Service Logistics Operation

Pine Brook, NJ – June 1, 2010 – Flash Global Logistics, leader in single source innovative supply chain solutions for global mission critical parts and products, today announced its partnership with OnProcess Technology®, global leader in Asset Retrieval and Customer Experience Management for reverse logistics.   This strategic partnership provides clients and the service supply chain industry with an unprecedented, closed loop, comprehensive solution for forward and reverse logistics management, visibility and intelligence.

“We are excited to publicly announce this powerful joint offering and to provide the opportunity for an innovative, single forward and reverse logistics solution to companies seeking to manage their asset recovery of mission critical parts logistics,” said Jim van Leenen, CEO Flash Global Logistics.  “Best-in-class companies benefit from driving revenue through the reverse chain as well as capitalizing upon customer after sales service via mission critical parts management - especially in the current economy, we are fortunate to leverage value for our clients and future clients via an integrated solution.”

“Economic pressures on the service segment make it even more important for operational decision makers to uncover revenue leakage in their supply chain, and manage their partners, repair vendors and operations to the highest efficiency possible,” said Ed Barry, CEO OnProcess Technology®.  “Customer satisfaction and positive customer experience have immediate impact on a company’s bottom line.  Partnering the core competency of OnProcess Technology® with the service applications of Flash Global Logistics creates a winning B2B value proposition for our clients’ experience, as they strive to improve operational excellence with their customers and end users.”

Both companies are global, industry leaders, serving clients in worldwide markets, with Flash emphasis on emerging markets.  The partnership provides forward and reverse logistics solutions customized according to clients’ unique requirements and business rules.  Asset Recovery powered by OnProcess Technology® provides complete visibility to data, analytics and reporting for recovery and velocity rates, status code analysis, received and outstanding inventory, non-returnables and dollars outstanding.  The technology is integrated with FLASHTRAC©, Flash Global Logistics’ real time, web-based order and inventory management system, giving clients full access to all services through one, unified system.  Combined with service applications for global trade management, inventory and warehouse management, and critical delivery, this partnership provides complete visibility to service logistics operations.

New applications for this partnership are in discussion and will be released to the marketplace in Q3 2010.

About:  
OnProcess Technology® provides customer experience management and asset retrieval services to some of the world's leading technology companies; giving them visibility into, and actionable data-driven insights from, their logistics and customer experience processes.  Founded in 1998, OnProcess has pioneered the development of comprehensive reverse logistics programs using advanced methods and technologies that can be applied to meet the specific performance goals of its clients. OnProcess Technology® conducts business in over eleven languages for multinationals in the Americas, Europe and Asia. Its clients are leaders in Cable and Pay TV, Wireless Communications, Telecom Equipment, Medical Devices and Computer Networking & Storage Equipment. Working with OnProcess Technology® saves clients millions of dollars annually, and measurably improves their customer satisfaction levels; providing them with the ability to differentiate on service, rather than price. www.onprocess.com

Flash Global Logistics, Inc. provides mission critical supply chain solutions for clients worldwide. Flash is headquartered in the U.S., incorporated in Germany and Brazil. Services include forward and reverse logistics;  rapid setup/deployment for global movement, management & tracking of critical inventory; network modeling/analysis; global trade management.  Flash’s infrastructure spans 700 FSL’s, 12 multi-client DC’s, command centers and regional offices. Flash serves high tech clients in computer data storage/networking, healthcare, communications, electronics. Asset light for flexibility and client cost efficiency, Flash engineers solutions, mapping service applications directly to clients’ requirements. www.flashlogistics.com

Contact:     Amy Minarik, (973) 808-3360

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Flash Global Logistics leads in logistics solutions, time sensitive critical parts and products, globally delivering in 90 minutes, 2 and 4 hours, providing real time inventory info. via FLASHTRAC ©. 3PL provider for many Fortune 500 companies.