As recently as earlier this year, many US and UK businesses made the decision to outsource offshore after considerable business case analysis, required transition planning and soul-searching about the best way to handle the magnitude of the human issues involved. Offshore suppliers can be reliably measured by cost savings delivered, service levels and downtime and weighted for compatibility with an organization based on customer reference checks.
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Report Table of Contents:
TABLE OF TABLES 3
INTRODUCTION 4
The effects of political, economic, ecological and social uncertainty on the offshore outsourcing industry 4
BLACK BOOK METHODOLOGY 6
RESEARCH OBJECTIVE 7
15 KEY STEPS TO MITIGATING CURRENT GLOBAL BUSINESS THREATS 8
THE NEW YEAR'S TOP TRENDS FOR OUTSOURCING PROFESSIONALS 10
ASSESSING OFFSHORE LOCATIONS 12
THE SAFEST 25 14
THE RISKIEST 25 15
APPENDIX 16
Orbys consulting 16
Disclaimer 16
About Black Book of Outsourcing
BBoO provides the industry’s only recognized unbiased client satisfaction resource. Their reports aim to help both customer and provider deal with the root cause of relationship issues through the use of standard industry satisfaction measures. Aggregate customer satisfaction measurement is critical to gauge the entire effectiveness of global outsourcing service implementation and execution. View more research from Black Book of Outsourcing at http://www.fastmr.com/
About Fast Market Research
Fast Market Research is an online aggregator and distributor of market research and business information. We represent the world's top research publishers and analysts and provide quick and easy access to the best competitive intelligence available.
For more information about these or related research reports, please visit our website at http://www.fastmr.com or call us at 1.800.844.8156.
