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Follow on Google News | "2009 Top Entertainment ITO Vendors, Black Book Survey 2009 Results" PublishedNew Business research report from Black Book of Outsourcing is now available from Fast Market Research
The industry encompasses film and television, broadcasting, research, music, home entertainment, merchandising, digital asset management/media delivery and digital rights management clients worldwide. In order to rank the organizations, 18 key performance indicators (KPIs) are employed specific to infrastructure and AO buyers within the studios, TV, film and entertainment sector, scored on each respective vendor and ranked per KPI. For more information or to purchase this report, go to: - http://www.fastmr.com/ Report Table of Contents: SUMMARY 5 Survey overview 5 Key findings 5 Entertainment ITO - top honors overall 2009 5 Entertainment ITO - top vendor by function 2009 6 BLACK BOOK METHODOLOGY 7 How the data sets are collected 7 Understanding the statistical confidence of Black Book data 7 Who participates in the Black Book ranking process 8 Entertainment ITO vendor rankings and results, 2009 8 TOP 20 ENTERTAINMENT ITO VENDORS 9 STOP LIGHT SCORING KEY 10 Operational excellence of entertainment ITO vendors 10 OVERALL KPI LEADERS 15 Top score per individual criteria 15 Outsourcing vendors with most top individual criteria scores 16 INDIVIDUAL KEY PERFORMANCE 17 APPENDIX 36 Orbys consulting 36 Disclaimer 36 About Black Book of Outsourcing BBoO provides the industry's only recognized unbiased client satisfaction resource. Their reports aim to help both customer and provider deal with the root cause of relationship issues through the use of standard industry satisfaction measures. Aggregate customer satisfaction measurement is critical to gauge the entire effectiveness of global outsourcing service implementation and execution. View more research from Black Book of Outsourcing at http://www.fastmr.com/ About Fast Market Research Fast Market Research is an online aggregator and distributor of market research and business information. We represent the world's top research publishers and analysts and provide quick and easy access to the best competitive intelligence available. For more information about these or related research reports, please visit our website at http://www.fastmr.com or call us at 1.800.844.8156. End
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