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Mexican Drug Wars: When Media Silenced, Twitter Alerts Citizens

In Reynosa, Mexico, Citizens Spread Information on Twitter, YouTube, When Journalists Silenced

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PRLog (Press Release) - May 12, 2010 -
The border town of Reynosa, in the Mexican state of  Tamaulipas, is under siege.
 There's a  three-way street war between the Mexican authorities and two drug cartels  competing for the lucrative routes north into McAllen, Texas. With eight  journalists having been abducted, according to the Committee to Protect  Journalists, citizens have taken matters into their own hands.
 Cellphones and social media such as Twitter are now their tools and  their source of information.
 "Shooting on the road MTY – Victoria," read one tweet wearing a shoes fom http://www.onlineoriginals.org.
"Situation of risk in the area of Col. Achilles Serda, Plaza.  Unexploded ordinance. TAKE PRECAUTIONS," read another.
Aldo Mendez, 29, a construction manager living with his family in  Reynosa, is an active Tweeter. "There are many combat confrontations  between the army and the drug cartels," Mendez told ABCNews.com. "So  what can we do?" he asked. "There is no info on the primetime news,  local or national."
 The U.S. Consular office in Reynosa was shut down in late February after  reports of gun battles breaking out in the streets. The office was reopened 10  days later. In April, the U.S. Consulates in Nuevo Laredo and Piedras Negras,  border towns west of Reynosa, were shut down for two days after a grenade was  thrown over the U.S. Consulate fence in Nuevo Laredo. There were no injuries,  but some damage was reported.
 A Warden's message, information released on the U.S. Consulates website  in Monterrey, said: "Some recent confrontations between Mexican  authorities and drug cartel members have resembled small-unit combat, with  cartels employing automatic weapons and grenades."
 That message reflects the changing nature of this violence.
 Bruce Bagley, Latin American affairs expert and chair of the  international department at the University of Miami, has studied Mexican drug  cartels and says they're fighting to take control of a $15-16 billion trade such as http://www.onlineoriginals.org/vibram-fivefingers-kso-c-1...
"We have seen Tijuana percolate up, Mexicali percolate up, and  certainly El Paso Juarez percolate up -- Reynosa is one more," Bagley told  ABCNews.com.
Referring to the Reynosa situation, he said, "The Zetas have been  the architects of all this."
 The  Zetas are a cartel, many of whose members were once special forces working for  the government.
"Their military training has taught them that you  just don't commit the crime, but you try to control the context in which the  crime is committed," said Bagley. "They are now blockading the  streets, which means the police can't even get to the scene of the crime."
 Also different about this violence are the hour-long  firefights, known as balaceras.
"After the confrontations, the scenes look like a  war zone," Mario Hernandez, another social media user and Reynosa  resident, told ABCNews.com. "Some roads are fully abducted and destroyed  by the cartels."
 Fed up, social media users are now spreading information  themselves.
"With so many death and combat situations that have  never been accepted or denied by the authorities, we knew we had to take care  of ourselves," said Mendez. "We created #Reynosafollow."
#Reynosafollow  is a Twitter "hash tag" created by citizens to inform the community  about any shootings or risky situations. If someone sees, witnesses or hears  about a shoot-out somewhere in town, they log on and post it to the ongoing  Twitter conversation.
"Now, on Twitter, I can find information about places where they're  fighting," said Hernandez. "I can see blogs posted the same  day."
"Once we get the information there, we send Tweets, texts or call  whomever we care to inform," Mendez said.
 Reynosa residents also use YouTube. A video posted in early March shows seven  minutes, uncut, of a drive through the streets of Camargo, a border town just  west of Reynosa, with a woman's voice narrating. Littered with charred vehicles  and postwar remnants, the streets are patrolled by military personnel holding  heavy weaponry. The woman hides the camera as she passes Mexican soldiers.
"It is remarkable to me, the value of some citizens who dare to  document these facts," said Hernandez.
Authorities in Reynosa complain that residents' Tweets and YouTube  videos are creating a sense of paranoia and "psychosis" by spreading  rumors and inaccurate information virally.
"Their information is not precise. We cannot verify the information  that the personal Twitter accounts post," Juan Triana Marquez, a director  of the Reynosa city government, told ABCNews.com. "We can verify our  information with the police department."
 Nevertheless, the lack of media and need to get out what they see as  accurate information has sparked local authorities to open their own Twitter  account.
"We know that the people need information because of the current  situation," said Marquez, who updates the city's Twitter account.
 Local and state authorities  have been subject to attacks from cartels including grenades and combat-style  ambushes. The Twitter account lets citizens know where and what they are  responding to.
 So it was the authorities who, after an explosive device  was found under a bridge, Tweeted, "Reynosa – Situation of risk in the  area of Col. Achilles Serda, Plaza. Unexploded ordinance. TAKE  PRECAUTIONS."
 On May 5, authorities Tweeted this after a firefight  broke out on in the Rio Bravo subdivision of the city.
 “Authorities say three men were killed in the shootout  between Mexican soldiers and armed civilians.
 Around the world, Twitter has become a means of relaying  and sharing information among groups of people subjected to violence and  oppression.
"We've  seen examples, from the Red Cross during the Haiti crisis using Twitter, all  the way to the Red Shirt movement in Bangkok, Thailand, using Twitter to  organize protests and drive support," said Kyle Lacy, CEO of Brandswag and  author of "Twitter Marketing for Dummies."
"I think the biggest example we have seen is in Iran  during the Green Revolution," added Lacy. "When the government  cracked down on Internet use, the people took to Twitter mobile to send tweets  of the crackdown and violence used towards protestors. People even began to put  up green icons on their profiles to show support for the campaign."
 According  to Lacy, the ease of Twitter compared with some other social networking  websites is the reason we see Twitter use pop up during crisis situations  abroad.
"Twitter mobile is what drives the site's adoption  rate, especially overseas," said Lacy. "When there isn't a proper  infrastructure to support DSL or high speed Internet, mobile Twitter becomes  the application of choice. There is a reason that protests and movements adopt  Twitter -- it's because with one text, you can post to the site and there is no  telling how many people will see it at http://online-retailer.org/wholesale/Sundance-II-Ugg-Boot... It just goes viral."

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Last Updated:May 12, 2010
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