Call Center Services Outsourcing-aMarketForce Expands Inbound Call Center Services

May 11, 2010 - PRLog -- aMarketForce Expands Inbound Call Center Services

May 10, 2010 – aMarketForce, an inbound call center and B2B marketing services company announced today that it is targeting small and mid-sized companies in the US, Canada, UK, and Australia to offer services to businesses looking for a low cost, high quality alternative to expensive call center and customer support services.

aMarketForce has added Customer Support Services, Technical/Tech Support Services and Pre-Sales and Post-Sales Support Services to its Inbound Call Center services.

“Targeting SMBs and positioning ourselves as a viable alternative to inhouse call centers is a challenging task. We therefore spent time developing a strong team of tele-callers and technology partners before launching our call center,” said Reshma Nigam, CEO of aMarketForce. “There is a huge scope for this service as it aligns very well with our marketing and sales services. With the high quality team and state of the art infrastructure that we offer, I am confident we will exceed our goals in this segment,” she added.

aMarketForce offers phone support, live chat support and email support services as part of its inbound call center services. aMarketForce’s Inbound Call Center Services is ideal for small and mid-size companies seeking 3-25 agents to support their products and services. It is an ideal solution for companies who cannot afford the costly infrastructure or the new technologies that are changing the call center landscape everyday. aMarketForce has over 200 Customer Sales Representative (CSR) desks for parallel operations at any time. The call center is equipped with sophisticated telecommunication systems, recording systems, centralized monitoring systems, security and disaster alarm systems and power back up systems for uninterrupted operations.

About aMarketForce

aMarketForce is a Silicon Valley company that provides marketing, sales and customer support from its facilities in India.

The company specializes in providing its clients with critical sales, marketing and support services required for increasing revenue and maximizing shareholder value. Operating from its offshore centers allows aMarketForce to provide its clients high value at low costs. aMarketForce accepts complete project responsibility, builds team around its customers' domain, and provides unparalleled returns.

aMarketForce’s services cover all aspects of marketing communications such as database development, lead generation, marketing campaigns, market research, web site maintenance, inbound support customer support, technical support and pre-sales/post-sales services. aMarketForce serves as a reliable business partner that adds value to an organization and provides competent, trustworthy support.

Additional information about aMarketForce can be found at www.amarketforce.com. For further inquiries call Durga Sharma, Marketing Manager at 408-342-1700 or email at dsharma@amarketforce.com.

http://www.amarketforce.com/expand_Inbound_Call_Center_Se...

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aMarketForce, an inbound call center and B2B marketing services company has expanding it’s Inbound Call Center Services offering for small and mid-sized companies in the US, Canada, UK, and Australia, who are looking for a low cost, high quality alternative to pricey call center services.