Singularity supports Microsoft Government Solutions Forum 2010

Singularity, leading Business Process Agility (BPA) Software Company, will sponsor the upcoming Microsoft Government Solutions Forum on Wednesday 19th and Thursday 20th May at Grieghallen, Edvard Griegs Plass 1, 5015 Bergen, Norway.
By: The Editorial Team
 
May 10, 2010 - PRLog -- Microsoft and the City of Bergen will co-host the fourth annual Microsoft Government Solutions Forum. The theme of this year’s event is ‘Delivering Sustainable Citizen Services in the New Economy’.

As part of this year’s track, Singularity will be showcasing their Case Management and BPM solutions at the event. Singularity’s BPM Suite helps government organizations manage critical workflows such as Freedom of Information Requests, Complaints Handling, etc while adding additional value to the Microsoft Citizen Service Platform (CSP). Singularity has helped over 100 UK local authorities and many government agencies worldwide to transform their delivery of services to citizens.

In these challenging economic times, governments around the world face two conflicting mandates. On one hand, they’re under pressure to optimise processes and keep operating costs to an absolute minimum. On the other hand, they must consistently improve the quality of services for their increasingly demanding citizens.

This year’s conference is all about how Microsoft technologies can enhance services for local people and help make budgets go further. “Specifically, Singularity looks at how government organizations manage complex case processes. We showcase how effective case management combined with agile systems and processes help increase collaboration, reduce administrative costs, and provide a seamless citizen experience.” said Manus Savage, Strategic Partner Manager, Singularity.

For more information on the event, visit http://www.governmentsolutionsforum.com.

For further press information please contact the editorial team at Singularity.
Email: marketing@singularity.co.uk, or telephone: + 44 28 71 267767. For more information, please visit http://www.singularitylive.com or http://www.singularity.co.uk

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About Singularity:

Singularity increases the performance and agility of business processes by rapid implementation of its industry-leading Business Process Management (BPM) products.
Recognized by industry experts as having the most complete case management solution of any BPM supplier, Singularity’s mission is to populate the world with agile organizations. As the leading Business Process Agility specialist Singularity today serves clients in over 30 countries from its offices in London, New York, Singapore, Ireland and India and through a network of partners globally.
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