Phone Screen, The Greater The Shorter, The Standby Time Has Become The Largest Consumer Criticism

May 9, 2010 - PRLog -- China Consumer Association recently released 2009 National Mobile Consumer Satisfaction Index indicates consumers on the cell phone accessories battery standby time is short most dissatisfied.
If the standby time is short to consumers the reasons for frequent replacement of mobile phones, various brand mobile phone battery is not among the general waste is causing further increase in the number of mobile phone batteries. Widely believed, helps to reduce electronic waste and new move - mobile phone batteries to promote the harmonization of standards has been more than three years, so far the progress is still no clear timetable.
Shrink the battery warranty is only half the normal?
Last year in September, consumers TUNG bought a Nokia phone. "I found one year after the use of the standby time is short, when bought with full power can stand about 3 days, but now almost a full day." Mr. Dong said he consulted the Nokia customer service phone was told this is normal wear and tear.

Problems for Mr. Dong, a few days ago Nokia's customer service hotline call, call-taker said that despite the phone's warranty for one year, but the cell phone batteries can not provide maintenance services, to only require 6 months to provide replacement service. "And we can not guarantee replacement battery cell phone only in normal circumstances can you say the standby time is normal wear and tear, not a replacement ordinance."
This response means that Mr. Dong had to buy a cell phone battery. Mobile reporters in Beijing, part of the distribution and related accessories (free cell phone accessories)mall visit understand than the original battery model domestic brand mobile phone battery with the price much higher. Motorola A3300c phone, for example, the original battery in the Motorola Asian Games Village after-sales service for the 360 price point, in the communications silicon Gongzhufen State Plaza, a domestic brand price of the corresponding type of battery 45.
However, if use less expensive domestic battery, consumers is in turn the risk of losing the warranty. Variety of mobile phones in the "three guarantees" certificate, there are like this: "For the use of non-original batteries and accessories product damage, will not provide warranty service."
High-capacity battery still security risks
In fact, with the "mobile internet" concept matures, more and more powerful mobile phones in the network features, screen size, while increasing the battery capacity of the "bottleneck" has become a problem can not be ignored.
"From now to 2015, the average cell phone charge interval duration will decrease 4.8% per year, mainly due to the Internet, navigation and social networking features such as mobile phone penetration in the rising." Robinson, director of the agency (Stuart Robinson) said, while the proportion of total energy consumption of these applications will increase 9% in 2008 to 30% in 2014.
So just increasing the capacity of mobile phone battery can solve this problem? The answer is still negative.
"Battery capacity rising, accompanied by an increase in battery safety problems." Mobile phone brand in a technical department official said that more than 2000 mA battery capacity batteries, the current technology and workmanship are not very mature, there is a big security risk.
Mobile phone giant, "there are plans to scrap" of
In some industry experts, mobile phone battery is increasingly durable but a novelty factor.
"Some multinational companies are on the phone the implementation of the 'planned waste of' serious harm to the interests of consumers, is also a great waste of social resources." Economy of legal experts, WU Jing-ming, associate professor of China University of Political Science, said recently, often a mobile phones can use, but because of the time could not find the appropriate maintenance and spare parts and maintenance can not be forced to scrap; In addition, manufacturers continue to launch through the style updates, features more new products to stimulate consumer spending of new products desire.
But experts blame, companies thought that their approach is totally conform to consumer demand.
But in the consumer association released the 2009 National Consumer Satisfaction Index phone case shows that in recent years consumers have become increasingly frequent replacement of the phone, most of which replace the phone because Quefei consumer subjective will, but helpless "mobile phone battery" problem caused.
Why hard unified standard mobile phone battery
As a unified standard battery of specific participation and development agencies, laboratory director of the Ministry of Industry Ter He Guili said the initial idea is to standard cell phone battery dimensions, divided into similar battery of 5, 7, and so different models, designed for mobile phones provide more flexibility. But "the current timing is not very mature."
"Harmonization of standards in battery technology has been not a problem, the current implementation of some of the main mobile phone giants from abroad." One anonymous industry sources, mobile phone battery is part of the profits of major manufacturers, large enterprises the opposition is also expected

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