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Follow on Google News | Emergency CallWorx® Smoothly Handles IP-based Next Generation 9-1-1 Calls in Proof of Concept DemoTechnology Benefits Both Citizens and Alabama’s Public Safety Community
By: Betty Hall Today, 911 dispatcher’s have access to basic information, name, telephone number and address in most cases even though there are a variety of other devices and capabilities in caller’s hands. However, with this new technology, soon citizens will be able to communicate information visually to dispatchers via other methods such as text messaging or video messaging. The new 911 system will also be able to receive information from Telematics, like OnStar, whenever there’s a wreck. The more information a dispatcher receives, the better the emergency response. “Emergency CallWorx was created to bring the latest technology to the smallest PSAP while enabling them to participate as a vital part of an integrated statewide, even nationwide response system,” stated Craig Dollar, founder and CEO of Emergency CallWorx. “It was exciting to prove this is now achievable with easy-to-use, affordable products.” # # # About Emergency CallWorx Founded in 2007, Emergency CallWorx, a division of CLJ2, Inc., provides the PSAP and Dispatch community with the industry’s first truly-integrated solution for receipt of Next Generation 9-1-1 call-taking, dispatching of resources, and transmission of critical information to the mobile workforce while providing a vast array of benefits from VoIP technology. Emergency CallWorx products improve control and administration of the E9-1-1, Emergency Management and Dispatch workflow process while enhancing the speed and accuracy of emergency response. For more information, visit www.emergencycallworx.com. End
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